SowearsReviews of sowears.net

I purchased a white a dress from here during valentines day with 20% off. I received the dress but it didnot fit properly. I had read the return policy before purchasing to make sure I could return it because the website overall is quite expensive. It was clearly written that I could just return it. But when I received the dress it didnt fit properly. I sent an email to return the dress but they replied they cannot return it and then just closed the ticket before my response. This is not how the ticketing system works. This is the most patheic customer service I have seen and with the misleading return policy they are simply committing fraud. They have prewritten replies and unable to solve actual problems. Considering the prices, I expected the policies and customer service to be better. Ths was my first purchase with sowears and I will not be buying anything from here again. Its juts an overpriced fraudalent company. There material is not even that great. I am sure I can get better dresses from somewhere else.

I brought two dresses of the website that were not like the pictures: the buttons were yellowing and the hook of the dress was so poor that it did not hold the dress together. Also there is blue discolouration on the inside of the dress. I tried to return the poor quality dresses but they do not accept returns for their damaged and poor quality items. I tried contacting customer services, but they were of no help. Unfortunately I cannot recommend this company due to the above reason. Please avoid.