South Boston Waterfront Transportation Center ParkingReviews of southbostonwaterfronttransportationcenter.com

Prepaid for event parking months in advance. Arrived 15 minutes 'late' for my 2:00 reservation (Boston traffic, right?) My vehicle exceeded the height limit (which I was not made aware there was when i booked) no where on the website did it say there was a 7'ft clearance restriction. I called the number and asked for a refund. I was told I couldnt have one because I didnt show up on time. I didnt NOT show up, I literally couldn't fit in the garage. It caused a major headache, I had to back into oncoming traffic then drive around aimlessly trying to find (and pay $45 for) ANOTHER parking area. Without a refund, I paid more to park than I did for my concert. I deserved a refund. I didnt NOT show up, i paid $45 and was denied entry because of my size.

My barcode wouldn't scan upon entry into the garage. So I had to press the button to get a ticket and ended up having to pay twice for 1 parking visit. Please have someone contact me about getting reimbursed.

I was charged a different price than what is advertised on website and what surrounding businesses state the price would be

I pre brought my parking pass and was no longer able to attend event and there was nothing to do about parking nore was it able to be changed so I pre paid and never parked

My QR code didn’t work for entry and so i basically paid twice to park. Once in advance and once in the lot

Would give zero stars if I could. I prepaid for parking & when I arrived there were ZERO spots left. I drove up one side and down the other of all 9 levels, which caused me to be late for my meeting. What is the point of selling prepaid spots if you oversell the garage? I assumed you would account for the prepaid spots in your calculations and perhaps turn away some people. I ended up parking illegally on the roof level in an area with slanted yellow lines i.e. not a legal spot. Your system stinks. Will not use again. Terrible.

It’s a parking garage, why must you spam my email account looking for a review. You didn’t do anything.

Worst streets in the country! GPS was pretty much useless with helping to find our destination. Don't care to ever visit again :(