SouthAmerica.travel IncReviews of southamerica.travel

Great customer service

Had a wonderful experience with SouthAmerica Travel exploring multiple cities in Peru. The tour guides were very knowledgeable and very passionate that it didn’t feel like it was just a job. Really enjoyed the whole adventure.

Worked with Jon who set up a great trip to Peru. All pick-ups and transfers from the airports, train stations and hotels worked without any problems. The guides were very enthusiastic about showing us around and explaining things to us. The hotels were all excellent and the itinerary that Jon set up was exactly what we wanted to do and see everything we wanted to see. Thanks to Jon and South America travel, I will know who to get in contact with the next time I want to travel down south again.

We had a great travel through South America Travel but we were disappointed with a few hotels throughout our trip in particular hotels in Igazu falls and Easter Island. Other than that we are happy with South America travel overall.

Annica from Southamericantravel.com was a joy to work with; professional, timely in responding and patient as we worked through the details of our trip to Peru. Once we arrived, each transport was on time, very professional, and accommodating with our special requests. Our itinerary included 1 day in Lima - we highly recommend the evening culinary tour, one of our favorite activities! Our stay at the Sandoval Lake lodge was good, but don't do this if you're not ok with being out in "nature"...lots of insects and arachnids on our hikes, and it is in a preserve so there's no "controlling" what you might see. Guide was exceptional and the service at the lodge was amazing though for outdoor enthusiasts! We stayed at the Hotel de Yucay in the Sacred Valley and this was our favorite accommodation. Beautiful, quiet hotel - wonderful property! Machu Picchu didn't disappoint, and our climb up Machu Picchu Mountain was strenuous, but worth the view at the top! We recommend this for those that are physically able. Took us about 4 hours to go up and back down. Final days included a city tour in Cuzco of more ruins and a beautiful monastery. Overall we are so pleased with this trip! We highly recommend using South American Travel, and Annica! We were prepared, well taken care of, and had an amazing trip!

My wife and I were very pleased with SouthAmerica.travel with our recent trip to Brazil. Customer Service is top notch and we would not change a thing with the itinerary. It was a full trip visiting the amazon, falls, and Christ Redeemer, but we never felt rushed and already reached out to start planning our next trip to Peru!

All of the accommodations were as expected and the transfers were seamless. All of the tour guides/drivers/handlers were also knowledgeable, friendly, and dedicated. I will recommend you guys to my friends and family! We all had a great time, and we appreciate your work! One thing that I think should be made available to future customers is a cost breakdown of each portion of the trip (like how much per person a given day tour costs, or how much a given transfer from A to B costs). This allows the travellers a reference point for how much to tip. The overall tour package price provides no points of reference. Inclement snowy weather at a border crossing between Chile and Bolivia was the only real hiccup. The emergency contact number provided by South America Travel was readily answered, however they did not provide any advice nor guidance as to how to address the weather delay. We ended up making our own decision to pass through a separate border crossing, with an additional cost of 375 USD.

Haven’t gone on trip but very excited! Booking was easy, tailored to our needs, and communicative.