SoundstripeReviews of soundstripe.com

Response from SoundstripeJul 31, 2019

Sorry to inconvenience you, Michael! With the amount of outreach we all receive from brands on a daily basis, it can definitely get overwhelming. Please note that we did not come up with the rating system. It was developed by a third party, and it actually helps us tremendously with visibility in Google, as well as providing shoppers with some general data on how our users feel about their experience with our product. Even negative reviews (more often than not) provide us with much needed direction on the areas we can better assist our clients. Again, sorry to contribute to the clutter in your inbox. Best of luck!

Response from SoundstripeAug 5, 2019

Bill - I'm sorry to hear you were flagged! Upon review of your account, it appears there are actually multiple attempts to help you with this from our support team. To clarify for other reading this review, our licensing covers usage across all mediums, including all social media publishing platforms. If the song was licensed correctly within the platform, you should not have encountered any issues. In the event that you do encounter and issue, we also have a full-time, in-house customer care team who can help you directly. They are happy to assist with any problems related to licensing. They are always available at [email protected]!