SoundropReviews of soundrop.com

Il servizio clienti é pessimo: dopo dieci giorno dalla mia richiesta di supporto, sono ancora in attesa di qualsiasi risposta. Il pagamento delle royalties avviene con molto ritardo (sono ancora in attesa di un pagamento che doveva arrivare il 13 giugno 2025).

Does anybody want to team up and sue these scammers?

Hallo zusammen, ich war zwar nur drei Wochen dort, aber das hat mir auch gereicht. Abgesehen davon, dass sie 15 % der Einnahmen einbehalten – was noch okay ist – sollte jedem klar sein, dass jeder Upload 1 Dollar kostet. Das kann sich schnell summieren. Der gesamte Auftritt der Seite wirkt altbacken und nicht mehr zeitgemäß. Alles, was Geld kostet, ist auffällig und aufdringlich platziert. Aber jetzt kommt der eigentliche Knackpunkt: Mein Account wurde einfach ohne Angabe von Gründen geschlossen – es gab nur eine generische Baukasten-Mail. Drei Songs waren bereits online. Der Support reagiert nicht und eine Erklärung habe ich nie erhalten. Nein danke!

I'd never had any issues with Soundrop over a period of 3 years I'd been distributing through them, but suddenly in the last 6 months, the distribution has been abhorrent. I submitted a song for release back in late February for a release on 11 April. The release never happened on the day it was supposed to. this isn't the first time one of my releases has been late, even though I have submitted it 4-6 weeks in advance. On 14 April I received an email stating that there was an issue with my cover art and I would have to re-upload the art and then resubmit to stores. The art was a png and it needed to be jpg, which completely goes against what it states in the upload area, where you can upload a png image. I'd never had issues with this before. I re-uploaded the art as a jpg, but there was no 'resubmit to stores' button, even though it had already been submitted once and I had a UPC code etc for the release. This is where the trouble REALLY began. I contacted support through their AI chatbot, which, surprisingly, was helpful. It knew it couldn't answer my questions to it directed me to submit a ticket to a human, as the issue was a bug on the website that meant the 'redistribute to stores' button wasn't showing. I submitted a ticket...a week went by...another week went by... Nothing. So I contacted support again and made sure I selected "YES" in the drop-down asking me if I had contacted support before. Another 2 weeks went by and still nothing. My support tickets have been in the system for a month as at today. AI chatbot's suggestion today was to lodge another support ticket. The way it worded it, it almost sounded like it pitied me and this wasn't the first time it has dealt with this. I'm officially in the process of migrating my 100+ song catalogue to a different distributor now. I'm so disappointed in what Soundrop has become. Because of their poor customer service (and frankly poor distribution service at this point) I now have hours and hours of work migrating all my songs over to a different company.

dicono che sia gratis e poi ti fanno pagare nonostante dicono che sia gratis

Soundrop accepts your money for the release and doesn't do anything! We've uploaded a song, paid the price, but the release didn't happen. I wish I'd done more research before choosing Soundrop. I don't advise anyone to use this platform ever.

Submitted songs on February 2nd. Been 2 months and nothing has happened. Will be editing the track and republishing through another site. Glad it was only 2 bucks.

On the paper it is probably the best distributor service: low price (in the past it was also free), unlimited artists, distributes to many stores, split payouts... I've been using it for the past 6 years and i'm becoming more and more fed up with it. The approval process is slow, my releases many times are still not approved on the date they were set to be released. Also the website is quite slow and sometimes annoying. The worst part is now not being able to reach out for true support, but getting AI generated generic responses which do not solve my problems (such as the music not approved in time).