RockinMusical
Complete waste of time, Unprofessional, false advertising
Complete waste of time, they keep saying they're going to set you up with top mentors and talent and then they pick somebody that's less talented they don't give you a way to contact that person, they keep trying to sell you their monthly system of which they're going to take forever to teach you something versus learn the things that you want to learn or be mentored on the things that you want to learn. When you give them feedback they're like little kindergarten babies they get all upset because you're not doing everything they want and they're not making money. The main guy works out of a little tiny apartment trying to network I guess with these top talents that he claims he has and yet you can never get to any of the top talents, at least I couldn't and I tried for over a week. Don't waste your time, anybody that has that level of unprofessionalism, can't take feedback can't communicate is not worth the time of day. You can't buy back time and this guy just wastes it. His reply shows his unprofessionalism. I never harassed them I sent an email saying I was discouraged with the fact that every day he sent me emails saying he was going to set me up with somebody and never did. And then when we talked on the phone we had a very nice conversation until the point he then abruptly interrupted the nice conversation and said geez you’re just not good enough for us. He’s unprofessional, the whole thing is a stack of cards with a lot of fancy upfront graphics, but basically they’re trying to sell you stuff and they really don’t care about you is what I learned from the way that they acted. If they truly had good customer service and cared about people they would’ve not react this way. For him now to defend me because I told the truth the hell they acted as a company and acted in providing with their advertising, by not providing with their advertising, shows their true colors. If you wanna waste your time with these people you’ll find out it’s the same
Response from SoundflyOct 12, 2021
We pride ourselves on the time and care we invest into each student-mentor relationship to set them up for success. We have a small sales team who works with new students, helping them articulate their music learning goals, and then pairing them with the mentor on our team best suited to helping them achieve those goals. It's both rare and unfortunate when we encounter a student we're unable to help. In this case, during the process of finding this student a mentor, our sales team member was met with harassing and abusive language; and on behalf of our mentor team, we decided not to move forward with the session to protect our mentors and our larger community from the same sort of inappropriate behavior. We wish this artist the best in their music learning journey.