SOS Online Backup Reviews | Read Customer Reviews of sosonlinebackup.com

SOS Online Backup Reviews | Read Customer Reviews of sosonlinebackup.com

SOS Online Backup reviews

Showing 31 reviews with 5 stars · Clear filters

L. Richard L.
Jul 18, 2019
I use 3 backup services daily for…
I use 3 backup services daily for years. One is comprehensive but slow. Another is limited (not all file types get backed up) but fast. SOS is by far the best; i.e., both comprehensive and fast.
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Katheryn T.
May 31, 2019
David John was unusually helpful
David John was unusually helpful. Way beyond necessary. I am not computer literate at all. He walked me through it all and always with a cool head. So pleasant!!
Response from SOS Online BackupJun 5, 2019
We appreciate you taking a minute to share your feedback. Thank you so much, Katheryn.
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Frank
Apr 22, 2019
My experience3 has been great
My experience3 has been great. I get all the help I need in a very friendly manor. I could not be more pleased. David John helped me with a problem today and was absolutely excellent.
Response from SOS Online BackupMay 8, 2019
Dear Frank, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to a continued relationship is serving your data protection needs.
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Chad W.
Apr 11, 2019
No complaints
Easy. No complaints
Response from SOS Online BackupMay 8, 2019
Dear Chad, we really appreciate you taking the time out to share your experience with us.
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Christine G.
Apr 11, 2019
I am clueless when it comes to…
I am clueless when it comes to computers; SOS people were patient, persistent, and encouraging while walking me through what are not complicated steps - option after option was offered to help me configure (how do you like that word!) and schedule backups -YouTube videos, live help, etc until I got it.
Response from SOS Online BackupMay 8, 2019
Dear Christina, Thanks for the awesome 5-star rating and detailed review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
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Jerry C.
Apr 4, 2019
Great product and terrific technical…
Great product and terrific technical support!!!
Response from SOS Online BackupMay 8, 2019
Jerry, thank you for the great review! We’re so happy you loved the experience with our customer support team. As always, do not hesitate to contact us for any assistance,
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Frank M.
Jan 17, 2019
great source of comfort
Has been a great source of comfort knowing that I have this backup and can access it from anywhere. No problems using it.
Response from SOS Online BackupMay 8, 2019
Hey Frank, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. Thank you again.
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Matty C.
Dec 27, 2018
I'm new with the company
I'm new with the company, but the sales and billing representative make me feel like I was a current client. Very happy with the company and its employees, Thanks
Response from SOS Online BackupMay 8, 2019
Dear Matty, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
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