SOS GEEKReviews of sosgeek.tech

This org. Is quite a scam please don't ever get the service from them or try contacting them truly unforgettable experience worse pathetic could have much worse words but still going with pathetic people and services.

Very poor customer service. We had our appointment rescheduled three times with a no show each time. We received a voicemail the day of the third appointment that there would be an additional charge of $700 because we live in a “mountain area”. We were also told none of the technicians could come because we were too far away. Do not waste your time trying to do business with these people.

Updated 4/19. Not sure why this is labeled unprompted review because it was. Not happy that they dragged me over here to write a review after working on my laptop which is still freezing on me when gaming. These reviews are not genuine when pressured to write one. I need to be honest my problem is still not fixed. They did try two more times and still no good. Losing my faith in them and out $250.

Sent to me two technicians who were very low quality. Took so many hours and couldn't figure out the problem and talking on the phone with their boss to tell them how to do. One even acknoledged that he doesn't know how to.

Couldn’t fix problem but they (from India) kept trying to collect money. Do not use them. Best Buy is much better.

I called this company thinking they were the geek squad. That was my first mistake. They did send a repair man over well I wouldn’t really, repair man. He was looking on his YouTube to figure out what the issue was. We knew the button was bad or broken, but he couldn’t help diagnose it with the bad button. He called his boss or the people that employed him to come do a house call Call and he told them that he was unable to do a diagnostic well that’s what I was supposed to be paying for a diagnostic so when he failed to be able to perform his diagnostic, then he went on his way the manager called me up wanting his $180 for the visit that lasted about five minutes when I told him I was not going to pay for this service since there was no diagnostic taken place he’s got very upset. Demanded the money by then hung up on him. He called me back or this so-called company called me back 27 times threatening me telling me they were going to send the collection team to my home. This is highly unprofessional for any kind of business. I would not recommend and I don’t trust any of these reviews that would give him or them anything more than one star .

Clearly stated the issues to Shawn and Kenny. Repair person must have cloning software. I bought new internal hard drive to have him install. Simple clone of old hard drive before installing new drive. He could barely speak english, had no cloning software. Couldn’t tell the difference between the external drive and the internal drive. Amazing