SorviqReviews of sorviq.com

Response from SorviqOct 17, 2026

Hi Miriam, We sincerely apologize for the unexpected charges and for the difficulty you experienced trying to reach our team. We understand how upsetting this situation must have been, and we’re sorry we didn’t respond sooner. We’d like to confirm that a refund for the Sorviq™ Exfoliating Leg Scrubs and Anti Cellulite Massage Oils has been processed to your original payment method. Please allow 3 to 10 business days for the refunded amount to appear in your account, depending on your bank or payment provider. Your order is already in transit, so we were unable to intercept the shipment. However, there’s no need to return these items. You’re welcome to keep them, as the refund has already been processed. We’ve also sent you emails with the full refund details for your reference. Please check your inbox, including your spam folder, if you haven’t seen them yet. We want to do our best to improve your experience and regain your trust. If there’s anything else we can help with, please reach out to us at +1 (307) 288-3376, Monday through Friday, 9:00 AM to 5:00 PM EST. Thank you for bringing this to our attention. We’re truly sorry for the frustration and appreciate the opportunity to make things right. Team Sorviq

Response from SorviqOct 15, 2026

Hi Jaina, We sincerely apologize for the delayed response and for the frustration this experience has caused. We recently discovered that your email had been routed to our spam folder, which caused us to miss it initially. While this helps explain the delay, it is not an excuse, and we take full responsibility for not getting back to you sooner. We’re truly sorry. We’d like to confirm that a refund has been processed for the Sorviq™ Exfoliating Leg Scrubs and Anti Cellulite Massage Oils that were accidentally included in your order. We’ve also sent a confirmation email with further details, so please check your inbox, including your spam folder, when you have a moment. We understand how upsetting unexpected charges can be, especially when you’re still waiting for your original order. We appreciate you bringing this to our attention and giving us the opportunity to address it. Is there anything else we can do to help make this experience better for you? We’d genuinely appreciate the chance to regain your trust. Team Sorviq