SophosSophos evolves to meet every new challenge, protecting more than 400,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyber threats.
Sophos (sophos.com) has 64 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent
Internet & Software · Chelmsford, Massachusetts
Excellent
Internet & Software · Boston, Massachusetts
Excellent
Internet & Software · Boston, Massachusetts
Excellent
Showing 3 reviews with 2 stars · Clear filters
Brodde
They sell old school AV. May be effective, but is really slow and cumbersome to manage. Lots of bugs, inconsistent GUI, and incompatibilities. The customer support is pretty bad, with a pretty lousy attitude. No customer forums or community (afaik), so solving issues is really hard. But I think the product does its job, so 1 extra star.
Mark
Signed up to a free trial of Sophos Home Premium. As soon as the trial expired, more my traffic to more than 50% of websites started bing blocked. Needless to say I wasn't inspired with confidence so didn't convert to being a paid customer.
Warren C.
Their home offering was good, but the recent changes have made it into golden wrapped crap. Official updates for Java development (oracle), The Document foundations Libreoffice.org, Apache foundations apps and much more OFFICIAL app installers and updates are blocked by thier AI, and Exploit mitigation, the program is so highly sensitive that its changed my mind from renewing and submitting samples to literally wanting to uninstall it as soon as my paid period is up. An AV should not INTERFERE with Daily operations!, an AV should have some LOCALIZED control in its agent not having to continuously connect to the cloud to apply a rule, why not make the agent sync with the cloud? Why is support not usefull but a bunch of wasted time? why can't i control my account not to auto-renew? without having to go to third-party billing partners? why has sophos went with the american (greed) profits model and quality has gone to the dogs? what happened to the Brits model of providing a decent offering?