SophosReviews of sophos.com

3 year auto renewal process- no warning of the upcoming charge. They issue an invoice 14 days after the renewal and then tell you that you can't cancel it. Do not subscribe to this product.

Terrible customer service. DO NOT use this company if you expect any support for the products they sell. I have repeatedly reached out for assistance and have received little to no response. Absolutely horrific customer service and support. I would strongly recommend looking elsewhere if customer support is important to you.

It was not possible to install Sophos Antivirus for MacOS. I am not a newbie, but I did not get it. With Avira there was no problem at all.

Serious trash. My company installed this on my computer for travel, and I CANNOT get rid of it. And SOPHOS will not provide support and uses AI garbage for their tech support. On top of that, since I got this trash software, I've had my credit card and information stolen THREE times. Which has never happened before. It is straight up insidious spyware.

Can't login into my account, even with the password reset it doesn't work. What a bad customer service! We will cancel our licences.-

Das man in 2026 noch keine bessere Lösung entwickelt hat, lässt schon tief blicken.......peinliches Unternehmen, mit Sicherheit nicht positiv für die Gesellschaft!

Their licensing system charges for inactive devices. When our servers crashed due to their software conflict, they blamed our configuration. Expensive product with zero accountability

Why there isn't 0 stars? I didn't only geot infected (for the first time in years), but if what you are looking to get malware, virus, whatever, they provide. Free of charge. Can't say what is as Bitdefender is still searching (standard scan) and has already caught 5 something that shouldn't be here. Want to get out? Well, I had to go to their GPT, because neither Claude Opus 4 or ChatGPT paid version could answer correctly. It's like buying a anti malware which is itself one. What about feedback? "I understand your interest in finding Sophos company profiles on Trustpilot and G2. However, my focus is on providing support for Sophos Home products. If you have any questions or need assistance with our products, feel free to let me know. I'm here to help!"