Soofancy is listed under Furniture Stores.
Soofancy (soofancy.com) has 103 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Jenn F.
Scam. I was sent an item completely different that described and it was in chinese! PayPal said I could get a full refund if I return the item. Returning it would have been more than the cost of the toy... I guess there really is no buyer protection after all
Shifty
I ordered 3 shoe boxs was supposed to be black and what they sent me was trash! they sent me some counterfeit goods kit that looked nothing like what I ordered I emailed them and guess what no reply back so don't waste your time buying from them go some where else..
Jason
This site should be taken offline. It is selling products that do not exist. It is classic "bait and switch". We received our products more than 2 months later, and the box was crushed. The product we ordered was a robo dog, and instead we got a cheap rip off that didn't even speak english. It was a huge disappointment. They used a different photo of the actual product. Their customer service would not refund or exchange the product, which their policy clearly states they would do this. It's the biggest scam .
Karena
DO NOT BUY TOTAL SCAM AND ALL PRODUCTS COMING FROM CHINA! BAIT AND SWITCH!!! FALSE ADVERTISING! They are portraying as an american company, then sending products from China and in the chinese language! Then they dont even refund your money on their mistake! BUYER BEWARE
Erika G.
Worst company ever. All I’m going to write is, I asked to refund my order which was $120 after it came 2 months later with no tracking, they said “hey you want a partial return of $2?” Call it even? Amazing. I ordered a shoe display which ended up being vinyl boxes that don’t fit.
Ninoshca C.
I would give this site absolutely no stars but i can’t. I placed an order over a month ago, finally got it today, and it’s not even what i originally ordered. The material is cheap and it’s not like it’s shown on the site. It doesn’t come with any instructions, packing slip or nothing! Their customer service is terrible. I literally tried to cancel my order like an hour after i even made the purchase and i got an email 3 days later saying the package already shipped and they couldn’t cancel it, which was a complete lie! If you try to go to the site it doesn’t exist anymore and now they have a new site up called soocools.com. PLEASE DO NOT ORDER FROM THEM!!!!! Save yourself a headache and your money.
Julie J.
I wish I could give Zero Stars. I ordered an item (simple digital thermometer) back in Early April expecting a long delay considering Covid-19. I never once got an update about my order...then 6 weeks later, a smashed packaged arrived in my mailbox. The item was wrong and go figure...it doesn't function properly. Now that it's June, I suddenly get an update email saying that my order is on it's way. Welp - FALSE. I clicked on the tracking information and it's dated back in April...as Item Returned! What on earth? Very disappointed.
