Jon
Highly recommend this company and Onyx Pro cleaner
Firstly the Sonic Pro cleaner works great and cleans my retainers very well. Very simple and easy to use. My product had an electrical issue after 6 or so months. I contacted the email address on their website and had a quick response. They asked me to fill out a warranty form which took 1 minute and I provided them with a short video of the issue and a picture of the serial info. I was then quickly told this was under warranty and a new one was dispatched the same day free of charge. A warranty is as good as when you come to use it. Sonic Dental honoured their warranty and the customer service was excellent and quick! Thank you to Diane and the team. So I have a new Sonic Pro Onyx Black and a new warranty will be activated from the date of delivery. I would recommend this retainer cleaner and the Sonic Dental company 👍😊



