Les avis négatifs m’ont refroidi…pas parce qu’ils sont négatifs… c’est parce que vous parter d’une bonne intention et au final les 27€ ne vous suffise pas … mais dites le au départ que pour 27€ vous n’aurez rien… dites par exemple vous paieriez en une seule fois 300€…et ça reste très intéressant…
Response from Sonicbook™Jan 6, 2025
Bonjour,
Nous sommes désolés de voir votre message.
SonicBook est accessible à 27 euros pour une version de base vous permettant de créer vos premiers ebooks. Ensuite, pour ceux qui veulent, nous proposons des offres complémentaires (non obligatoire). Si vous cliquez sur le bouton "Oui je veux acheter cette offre complémentaire", celle-ci est ajoutée à votre facture. C'est indiqué clairement sur toutes nos pages.
LB
louisa B.
Technique hameçonnage plainte en court
La publicité Sonic ebook ia était très accrocheuse et prometteuse. Alors j’ai pris la version basic. Et j’ai voulu connaître le prix de la version pro, ça m’a débité directement 119€!
J’ai envoyé un mail dans 5 min pour demander la remboursement… le service m’a répondu que leurs cgv leur permettaient de garder le paiement !
Or tout le monde sait qu’il y a un délais de rétractation de 14 jours.
Donc, j’ai une assurance juridique sur ma carte. La banque a ouvert un dossier de contestations… ça suit son cours
Response from Sonicbook™Jan 6, 2025
Bonjour,
La formule pro n'est pas obligatoire.
Si vous avez souscrit à celle-ci, c'est que vous avez cliqué sur le bouton "Je veux la version pro" de la page. Auquel cas, vous pouviez refuser l'offre complémentaire en cliquant sur l'autre bouton "Non, je ne veux pas profiter de l'offre".
Tout est indiqué clairement en gros et en gras sur la page conformément aux règles légales en vigueur.
TC
Toni C.
Unless You Speak French, Don't Buy it! No acceptance of responsibility to the client; It's my fault!
Interestingly, you replied to my review with a response that does not address my concerns. I accessed your primary product, and I was not impressed. Again, I was logging in correctly. Your process kept me in a loop that kept trying to charge me again for the bonuses. Your responses are not immediate due to the time and country differences. As I explained in my emails, your products kept popping up in French; even in your translated videos, some written portions are in French. That does not work for me since I do not speak or read your language. Therefore, the process and the program were more complicated than necessary by requiring me to change the language from screen to screen constantly. Your refund form stated that I could not access the bonuses and program once I received my refund, which was fine. However, the problem was that I could not access all the program products. I am intelligent enough to follow instructions, and all the products were inaccessible without paying for them again. Your refund form contradicts your Terms and Conditions. Your refund policy should be visible on the main page for the purchase and not hidden. However, when I did try to back out, it charged me anyway. It is straightforward because of all the issues: process my refund, and we can eliminate all of this. I cannot paste the information from your refund form here, but I have the visual screenshot of precisely what it states as a reminder before you process your refund request. I am truly disappointed with your product and your customer service.
Response from Sonicbook™Jan 2, 2025
Hello,
Thank you for sharing your feedback. We are committed to delivering the best possible experience to all our users, so we take your concerns seriously.
We would like to clarify a few points:
Content Translation: All of our content is fully translated into English to ensure accessibility for our international users. We make every effort to provide a seamless experience regardless of the user’s location or language preferences.
User Experience: Your experience does not align with the feedback we regularly receive from our international users, who have successfully used and enjoyed our platform.
Support and Resolution: If you have identified any issues, we encourage you to contact our customer support team directly. We are always here to assist and resolve any problems promptly.
We remain at your disposal and are eager to address your concerns to ensure your satisfaction.
Best regards,
The SonicBook Team
YS
Yvette S.
When 'Pro' Means Problem: The Ebook Tool That Overpromises and Under-delivers
BUYER BEWARE! This product does not work as described. I learned the hard way and whatever you do, DO NOT upgrade to PRO because they’ve failed to deliver the bare minimum in the basic features. Moreover, PRO ($129) is non-refundable. They get you with the “pressure” video about all of the features available in PRO that will significantly improve the quality of your ebook. But here’s the catch - the basic fails to deliver. Woefully fails. So, buyer beware. This is a scam. They will refund you the $9, $19 and $29 products but the PRO is non-refundable (as they repeat in their emails pointing to the Terms and Services). If you are looking to create only AI generated material that reads like it’s been created by AI and flood the market with unauthentic content, then this product is for you. But if you truly want to create a quality ebook and use an editor that allows you to customize format, add pictures and increase the quality of your book - THIS IS NOT FOR YOU. This is where we learn from the saying, “if it’s too good to be true, it’s probably not.” This is a solid NOT!
PS: Read the poorly written Terms and Services chock full of spelling errors before you engage. Again, buyer beware.
Response from Sonicbook™Jan 2, 2025
Hello,
Thank you for your feedback, though we are surprised by your claims, as they do not reflect the experience shared by the vast majority of our users.
Terms and Conditions: We want to clarify that our terms and conditions are written in full compliance with applicable laws. They are accessible at any time on every page of our website and must be explicitly accepted by clicking on the "Place Order" button. We encourage all users to carefully read them before making any purchase.
SonicBook Features: Contrary to your statements, SonicBook offers a comprehensive editor that allows users to:
Customize the format of the book,
Add images,
Enhance the overall quality of the ebook.
And much more.
Additionally, 90% of the work is completed in under a minute, including design and writing—a unique performance in the market.
Free Demo and Transparency: The full demo of SonicBook is available for free and without edits on our website.
Furthermore, thousands of independent YouTube videos, created by satisfied users, highlight the benefits of our solution.
We understand that new platforms may sometimes seem complex or that personal expectations may vary, but we strive to deliver a high-quality service with complete transparency. If you have any additional questions or require technical assistance, our team is here to support you.
We hope these clarifications address your concerns, and we thank you for your understanding.
Best regards,
The SonicBook Team
VT
Verena T.
There's officially a money back…
There's officially a money back guarantee, but only for a fraction. Don't be fooled by "Lifetime access", as once your pages are consumed you need to pay again and again to upload. Furthermore no video function apart from already published Youtube Videos. Customer service was not very helpful either.
Response from Sonicbook™Jan 13, 2025
We're sorry to see your comment.
As stated on our website: you have LIFETIME access to the application (no subscription fee compared to other tools) and we offer you 100 pages of credit upon registration and 1000 pages for the PRO versions. 100 pages are worth +500 euros for a freelancer. For SonicBook, they're worth 4 euros.
ME
Medium
False advertising and bot generated…
False advertising and bot generated reviews that artificially inflate their trustpilot ratings. Read through the positive comments and realize that they’re all saying the same thing with the same syntax as if an AI had written it. Humans are not this monotone, c’mon.
Beware of this scam and search up the article written by Medium that cautions against this ebook service. No intelligible human wants to purchase and read what an AI wrote. It simply lacks originality and creativity. Please don’t fall for baits that are too good to be true.
Response from Sonicbook™Dec 27, 2024
Thank you so much for sharing your thoughts with us. 🙌
After reviewing our records, I couldn’t find any indication that you participated in our program or used Sonicbook. Our platform offers personalized support to 100% of our members, so I would have expected to connect with you already, wouldn’t I? 🥲
I also attempted to contact you but was unsuccessful, and there doesn’t appear to be any evidence linking your experience to our services.
If you’ve had a negative experience, I’m truly sorry to hear that, but it seems it may not be related to Sonicbook. That being said, I sincerely wish you great success with your projects moving forward. 👌
AF
AFPM
Très déçu, une perte de temps au final !
On à l'impression d'essayer une maquette de projet alors que j'ai pris l'option pro.
C'est loin d'être un mauvais projet mais il y à encore beaucoup de travail à faire si les responsables du projet veulent garder des clients. Je pense que c'est dommage car avec un bon lancement cela aurait été top pour tout le monde !
Response from Sonicbook™Dec 19, 2024
Bonjour,
Nous sommes désolés de vous lire.
Pouvez-vous indiquer clairement ce que vous entendez par "maquette" ? Vous pouvez nous contacter directement à l'adresse du support sur votre profil.
Car SonicBook est aujourd'hui complet avec des milliers de démonstrations disponibles sur le web qui démontrent la puissance de l'outil en plus d'accueillir aujourd'hui une communauté de +4000 utilisateurs satisfaits.
Cependant, nous sommes toujours prêts à nous améliorer et nous souhaitons sincèrement avoir de vos commentaires.
DI
Dim
PROMESSE PUB vs LA RÉALITÉ = 2mondes qui s’opposent !!!
Pas du tout convaincu à l’utilisation la promesse dans la pub pas tenue Dashboard compliqué, il faut payé pour rajouter des pages et ça c’est pas du tout expliqué c’est la surprise , ce qu’on achète les upsel pas mis en place , les contacts sav Muriel et compagnie équivalent du néant … vous entez votre phrase soit disant pour faire un ebook , faut tout refaire mise en page etc …. Bref loin d’être au point VS ce qui est dit dans la publicité Monsieur Valentin !
Le projet sera top mais il y’a vraiment du taf pour que de notre côté il y est une satisfaction surtout quand on se compare aux géants type CANVA et autre … #humilité
Response from Sonicbook™Dec 13, 2024
Bonjour Dim,
Nous sommes désolés de lire votre message.
Toutes les démonstrations de SonicBook que nous faisons sur notre site web ainsi que dans nos publicités sont réalisées sans montage pour être au plus proche de l'expérience utilisateur à savoir :
- Un eBook généré en 1 minute.
- Entièrement rédigé dans un style d'écriture humain.
- Dans un design professionnel.
Ce que nous montrons dans nos publicités a été réalisé avec SonicBook.
Ensuite, comme mentionné sur notre site web, vous avez la possibilité de retoucher le livre à votre guise dans notre éditeur intégré.
Même chose pour le nombre de pages.
Aucune surprise donc.
Nous espérons néanmoins que vous trouverez matière à réaliser vos projets avec notre outil.
Bonne journée,
L'équipe SonicBook
