Solvusoft Corporation, a leading producer of award-winning utility software, is a US-based software company serving millions of customers in 150+ countries worldwide. We maintain a global corporate presence in Las Vegas (HQ), Chicago, Belgrade, and La Paz.As customer-centric company, we are constantly listening to the needs of our customers and their feedback. This results in a drive and ability to continually improve our products and provide the best quality consumer software on the market.
Solvusoft Corporation (solvusoft.com) has 76 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
Solvusoft, solvusoft.com
Website
solvusoft.com
Category
Internet & Software
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: April 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hola. Me suscribí a DRIVER PRO, EL 19 DE SEPTIEMBRE DE 2019, CON EL PEDIDO NUMERO 104996652, YA ME CARGARON EN MI TARJETA EL IMPORTE DE LA SUSCRIPCION, NO
HE RECIBIDO CONFIRMACION NI CLAVE ALGUNA PARA REGISTRAME .
HAY ALGUN PROBLEMA?
Response from Solvusoft CorporationNov 18, 2019
Estimado cliente,
Hemos verificado sus datos. Ya te hemos enviado códigos por correo electrónico hace mucho tiempo. Hemos recibido su correo electrónico en el que dijo que se solucionó el problema. Este correo electrónico que recibimos de su lado es el 23 de septiembre de 2019 y le hemos respondido de manera oportuna. Comparta si enfrenta este problema en el futuro y estaremos encantados de ayudarle nuevamente.
Los valores de nuestra compañía ponen la satisfacción del cliente como la máxima prioridad y estamos comprometidos con nuestros clientes. Sus clientes como usted hacen que nuestro trabajo sea maravilloso. Esperamos poder servirle nuevamente.
Atentamente,
Gerente de Control de Calidad
Corporación Solvusoft
CH
Christophe H.
Since early January 2019 I'm asking for…
Since early January 2019 I'm asking for refund of CHF 43.00, payed by credit card at the date of installation of the Solvusoft Software. Right after installation I realized that the products were useless for my applications and I asked for total refund. No refund was made, just many Emails back and forth, each time asking whether I was satisfied about their service. Of course, I'm not satisfied AT ALL !!!
I asked 2Checkout, the reseller, for refund. They ask me to contact Solvusoft, what I already did in the past.
I'm still waiting for refund.........
Regards,
Chris
Copy of this text goes to "Rate Solvusoft Corporation" and to 2Checkout
PS: the full amount of CHF 43.00 was credited onto my credit card, therefore for me the case came to a satisfactory end. Thanks to all persons who were involved in this case. CH
Response from Solvusoft CorporationFeb 15, 2019
Christophe,
First of all, I want to offer my deepest apologies for the severely (and inexcusable) late response to your issue.
We lost our customer service manager shortly before Christmas, resulting in a massive queue (2,000+) of support tickets that were left unattended. As a result, we have been slowly trying to work through that old queue to catch up on recent requests.
We have hired a new team to handle customer service, and it's taken longer than expected to get them ramped up. They are working as fast and diligently as possible to get things back to normal, but some tickets have been outstanding for weeks. This is COMPLETELY inexcusable, and does not reflect on our company values of serving the customer.
In any case, I have forwarded this issue to the new customer service folks, who have processed your refund today. It should be credited back to your credit card within a few days:
https://www.dropbox.com/s/brc4epdhoz2kimf/rr_1.png?dl=0
If you would like to get free license keys - for any of our software - due to your trouble, please contact my support team and they will be happy to provide them as a token of our gratitude for your patience.
Again, although this has been a rough time for our company, it's no excuse for the lack of service shown you in this instance. I sincerely apologize for the trouble caused with this issue, and we are striving to correct these issues going forward.
Best regards,
Jason G.
President
Solvusoft Corporation
