SoloStreamReviews of solostream.com

Solostream charged $15 to my credit card and won't tell me what the charge was for. It's an auto-renewal but I don't recall having authorized an auto-renewal when I used their service. Even if I did, there needs to be a way to reverse it. I emailed them the same day the charge was initiated, and they wrote me back saying they'd look into it. I didn't hear from them again. As a result, I disputed the charge through my bank, and the bank required me to cancel my credit card because it's considered "compromised." It's a big hassle for a $15 charge, but I don't trust the company to not charge my card again. It's unacceptable and unprofessional for a company to auto-renew something without any notice or ability to cancel it, and to not disclose what was auto-renewed when asked.

Had a annual subscription with them but stopped using their product. The following subscription came out which I’d overlooked. Contacted them to get a refund, several times, and have no no responses at all. Even their forums are being porn spammed so I guess they’ve gone under. *Do not spend your money here*

I purchased a theme through their website and then could not download the files from my account. I tried e-mail their support address multiple times and heard no response back. I submitted forms through their online forum and heard nothing back. No support whatsoever for an item I paid for and did not receive.

I have recommended SoloStream in the past. I recently had to subscribe again (paid money - not sure what lifetime represents) to update a theme for one of my customers. 1] I had to email them to approve my purchase. 2] I had to email them to approve my reset password - which they say has been done but I still can't log in. I'm 3 weeks in now. 3] They don't answer the questions I send to support@ 4] They close my ticket saying "we've resolved" ... they haven't resolved/answered my questions.

I bought WP-MediaMag 1.0 Premium, for multi use few years back, now for update of PHP, solostream ask me to buy again the same them with new version of PHP. This is very bad service, very bad, bad Raghu after Reply from SoloStream here, i send them email , no answer! bad, bad, bad service