Bank of GeorgiaReviews of soloonline.ge

the worst bank. They steal money, they stole 4000+ GEL from me. Don't expect help from the bank. They've been silent in the support chat and by mail for weeks. If you want to save your money, avoid this bank. They wrote off money from the card in 50 identical transactions without any SMS codes or notifications. The bank's security didn't stop the write-offs and carried out all the transactions.

They let Glovo take all my money within 15 minutes in 7 same amount of transactions with no notification, no OTP and no confirmation. Customer support absolutely horrible. 0 help, my money is lost and closed all accounts with them. Stay safe.

Shiatty app, shiatty service, can’t send swifts for few days because “the purpose of transfer stated incorrectly”, among other things. Get other bank if you can.

Stay away! Don’t open accounts here it’s not worth the hustle! We going to write department of treasury and Georgian embassy to warn people of potential consequences if they do it anyway! They are Incompetent crooks, absolutely discredited for us, no customer service whatsoever. They Don’t pickup long distance phone or hanging up when we need to stay late to call them! Fraudulence activities in the branches and bankers that not willing to help and simply Not Speaking any English!!! Highly Not Recommended this SH… to anyone just for my enemies. lol

2 weli solo momxmarebeli var/viyavi tqven bankshi! bolo sami dgis ganmalobashi erti xarvezi ver gamoaswores gzavnilis!! 10ze meti satelefono zaris miuxedavat,yovel dge dapirebis miuxedavat rom mushaoben sakitxze! paraskebs dgis bolos isev mirekaven da meubnebian xarvezia da mushaobeno!anu shemisrules ro dacda giwevs lideo:) Xan menejeri charies xan IT gadavecito! Sircxvilia rogorc tqven emsaxurebit momxmarebels! Amxela banki rom patara xarvezs ver agvarebt ragaze gesaubrot! Romel qveyanashi ar vyofilvar aseti ram arsad minaxavs sami dge ese atamashot momxmarebeli! Samarcxvinoebi xart!

The worst service ever. I tried to get a refund from my transaction, the bank blocked it, and now none of the support channels are responding. It’s impossible to reach them by phone or write, it’s just unqualified staff and carelessness

Incompetent little children masquerading as so called “private bankers.” It’s like talking to a farm animal with no brain for even the simplest transactions. The guy Alex also told me he couldn’t answer his cellphone cuz he wasn’t in the office. What???

Second attempt at this bank. Their online customer service by email is drastically improved, but it all ends after that. The SOLO banking has what I consider the worst agents banking. You may get better service from someone at McDonalds! Twice I had to deal with them for "premium" service. The first one eventually messaged me via WhatsApp to explain the services, I asked about explaining requirements and she read the message and no longer replied. She obviously couldn't be bothered. I again contacted customer service and asked to be passed on to another agent as the last one didn't reply. This one started out nice but I asked about an item that wasn't mentioned via customer service and as expected, that was the last time I heard from her as well. The persons Bank of Georgia has chosen to work in their premium division are an absolute WASTE! Unless you're used to crappy service, this is NOT the best or safest place for your money. I can see there being an issue with the account or card and you having no response from anyone with regard to your money. BEWARE!!