Dominick J.
Jordan 5 PRE-ORDER
Don’t recommend the pre-order option. Very limited communication, they give you a 2-week timeframe. It’s now the day before the last day for the timeframe. From previous experience and looking at reviews, they ship on the last day of your timeframe. Some people just never receive the shoes at all, they don’t respond to emails, support is just awful. Not sure why they say within 2 weeks of the release date when they always ship on the last day. Also, the shoes that I pre-ordered are currently out of stock on their site so I’m not sure if I’m ever going to receive them. UPDATE* Do not buy pre-orders that wasted my time. They give you the time frame just for you to wait on a product you will NEVER receive the company is full of shit just trust me. You’re better off using your money elsewhere.
Response from SOLE SERIOUSSMar 28, 2025
Hey Dominick, I’m sorry to hear that you're unsatisfied with your recent order and truly apologize for any delays or inconveniences experienced. Unfortunately we had to cancel your order due to an inventory issue with the item/size you purchased which was communicated prior to this review via email. We have already refunded your order in full, please allow 1-4 business days for your refund to reflect. Once again I truly apologize for any inconveniences experienced, we look forward to providing you with the best possible service in the future. If there is anything else I can look into for you, please reply contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS