Queen J.
Horribly Agreement’s that Make Us Responsible
I purchased merchandise that took almost 1.5 years before realizing I wasn’t going to get them. Wasn’t allowed a refund but forced to use as a store credit for something I didn’t want all because of they’re issue.
Response from SOLE SERIOUSSMar 29, 2023
Hey Queen, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS


