SOLE SERIOUSSReviews of soleseriouss.com

Response from SOLE SERIOUSSFeb 13, 2024

Hey Jeffrey, We're sorry to hear that you're unsatisfied with your recent order #102497 and truly apologize for any inconveniences experienced with the carrier. We have already alerted our USPS rep of this and they have assured it should just be a delayed scanning issue that your order is already moving through the system as it was picked up by them already. Please allow 1-3 additional days for delivery. I will refund your shipping cost of $12.95 due to the delay on the carriers behalf. Please allow 1-4 business days for your partial refund of $12.95 to reflect. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSOct 16, 2023

Hey Sony, We're sorry to hear that you're unsatisfied with your recent order and truly apologize for any delays or inconveniences experienced. I can see there was an unforeseen issue with your shipment/label which was communicated prior to this review via email. I have refunded your shipping cost due to the delayed delivery. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSJul 11, 2023

Hey Arlene, We're sorry to hear that you're unsatisfied with your recent order and truly apologize for any delays or inconveniences experienced. I can see there was an unforeseen issue with your shipment/label which was communicated prior to this review via email. Your order is currently in transit and being delivered today 7/11/23 via UPS not USPS, Please refer to our last shipping email for your correct tracking info. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSJun 27, 2023

Hey Kyles, We're sorry to hear that you're unsatisfied with your order and truly apologize for any inconveniences experienced. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSJun 6, 2023

Hey Demetrius, We're sorry to hear that you're unsatisfied with your order and truly apologize for any inconveniences experienced. I can see that your order was for a newly released item. Unlike all other items on our app/website which ship same-day, all newly released items are noted to ship out within 3-7 business days. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSMay 31, 2023

Hey Jesus, I can see that your order #95148 is still currently in transit to you, according to the latest tracking update, your shipment is currently in your country and being sorted, your order should be arriving soon! International orders can take 3-10 business days for delivery as outlined in our policies and terms (Excluding weekends & Holidays). If you would like the latest alerts please visit USPS.com and enable alerts for this shipment or contact USPS via phone/email for any update and info on your shipment. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSMar 29, 2023

Hey Ronald, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSMar 29, 2023

Hey Darell, We have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS