SOLE SERIOUSSReviews of soleseriouss.com

Response from SOLE SERIOUSSApr 22, 2023

Hey Jared, We're sorry to hear that you're unsatisfied with your recent order and truly apologize for any delays or inconveniences experienced. I can see that your order #94195 was placed on 4/10/22 & shipped the same business day. As per UPS your package was successfully delivered on 4/13/22. You emailed us asking for help with your package which we quickly sent you the instructions on what needed to be done and filled, Then you emailed shortly after stating that you found the package and also submitted a photo of the shipment. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 13, 2023

Hey MJ, We're sorry to hear that you're unsatisfied with your recent order and truly apologize for any inconveniences experienced. I can see that your order was confirmed & shipped out the same business day. As per UPS your package was successfully delivered. Please reach out to your financial institution for any further assistance. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 2, 2023

Hey April, We're sorry to hear that you're unsatisfied with your order and truly apologize for any inconveniences experienced. In order to use a different billing and shipping address you must enter the correct address when placing the order, As outlined in our policies and terms addresses can't be modified once an order is confirmed. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 1, 2023

Hey Luis, We're sorry to hear that you're unsatisfied with your order and truly apologize for any delays or inconveniences experienced with carrier. We ask that you check with all your neighbors / family members / front desk. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 1, 2023

Hey Owen, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 1, 2023

Hey Macy, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSApr 1, 2023

Hey Derek, We're sorry to hear that you're unsatisfied with your Pre-Order and truly apologize for any delays or inconveniences experienced. Since then we have changed our business model and removed our Pre-Order service. We can now proudly say we offer the fastest shipping in the industry as all orders are shipped out same-day (Mon-Fri). We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSMar 30, 2023

Hey RaShaunda, We're sorry to hear that you're unsatisfied with your order and truly apologize for any inconveniences experienced. At the time of purchase we weren’t accepting returns, however moving forward we are now accepting returns on all orders within 7 days of package receipt incase you ever need a return/exchange on a future order. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS