Terrence M.
Horrible
I've put my order in a month ago and was told 3 weeks from time of purchase I have yet to recieve my item. Furthermore, I was not provided with a tracking number although it was considered "priority" mailing. Im highly disappointed.
Response from Solentro - make your own photo book or posterOct 12, 2015
Hi Terrence! I'm sorry to hear about your experience. Usually (of course) an order reaches its destination without any problems, however, on rare occasions it doesn't. Sadly your experience may be the latter one. At this point we do not know why your order hasn't reached you yet. If it is because of a faulty address the order will be returned to us with an explanation of why it couldn't be delivered. If it has been lost we will also know that shortly. Either way, you will receive your order (we either print a new book or resend the returned order). We are of course very sorry for the inconvenience. My best/Hampus - Customer Service


