SolarcellzusaReviews of solarcellzusa.com

This company is nothing but a ponzi scheme operating as a solar equipment supplier. They will take your money and then lie to you about having items in stock, that the item is being shipped, or whatever else lets them use your money for as long as possible. I ordered a battery and inverter backup system for $6000. The items were never shipped and when I contacted them they told me the bundle was no longer available then they sent me an invoice for the bundle and extra items totally $3000 more. They refused to give me a refund and I had to go back through my credit card company. It took three months for that process. Stay far away from this company.

This company is a total scam. Claim to have product, I doubt they do, in Charlotte warehouse. Can NEVER speak to anyone. Every time told nobody’s available. Always read a canned speech of “we are experiencing warehouse problems and delays….” I received a bogus FedEx tracking number, was “awaiting pickup” until disappearing from website. More importantly, why do I need a tracking number for a pickup? Then the email of “ you may want to contact your CC company for chargeback”. What legitimate company does that. Nothing after 5 weeks.

Ordered solar mounting rail and received bogus tracking info so called only to find out they have a 14 day shipping policy on "what was in stock", so after 14 days called 7 more times. The rep responsible for my order was always on the phone and never received a call back, so tried to cancell...no luck. Finally to get my $400+ back had to dispute the charge with my credit card co. As it turned out, the part had been obsoleted 2 years earlier by the mfg and Solar Cellz never had or could get inventory. BEWARE check their inventory or best go somewhere else.

Solar Cellz USA FRAUD COMPANY!!! STAY AWAY STEAL YOUR MONEY  They refused to refund my order of $22,000. Provided FAKE info and Order was never shipped. Order was Cancelled and they still charge my card without permission. Solarcellzusa just Stay Far Far Away from them. I am now going to put them to court. Solar Cellz USA 980-729-7442 is an Answering Service helping them commit Fraud

Never got product, been almost a month or More

Solar Cellz USA is worst company I have done business with. THIS COMPANY WILL LITERALLY STEAL YOUR MONEY. I ordered an expensive Tesla battery and the backup Gateway for a total of about 12K. They took 2 months to tell me they wouldn't deliver the products and that I would be getting a refund. No body ever followed up for the refund. Whenever I called to ask about this, their customer service team would ask me to leave a message. They could never transfer my call to someone who was actually in charge of refunds. And nobody ever answered my email or phone messages. WORST COMPANY EVER.

Lied to me about product inventory, shipped the wrong product and took forever to correct their screw up. I cancelled the order and got a better deal from another supplier. Never consider suing them again.

I ordered two solar panels, two rails, and some brackets for an off-grid system. The first problem was my own fault--I should have noticed there is an 8 panel minimum. So they canceled that part of the order. But then without telling me they also canceled the rails, apparently because my $131 in shipping charges wasn't enough. So three weeks after my order I get a tiny box of brackets. After complaining, they refunded the price of the two rails they never sent (without informing me they were canceling), but they never refunded the shipping. So I paid $131 to ship a tiny little box of hardware. If you're looking for things to be shipped, find another vendor. This was a terrible experience for me.