SolaracoversReviews of solaracovers.com

Product looks great but somehow my order was processed with the wrong item, a double seat cover that I never looked at or needed. I have single seats. I’m not sure how that item got in my cart. Shipping took a while as it looks like it came from China since it had a Chinese label. I contacted the company after thier site said my item was ineligible for return. They said they don’t take returns from the USA. No where did I read where they ship from and I was not aware of the no returns policy because I thought my order was placed correctly. The customer service response was rude and accusatory. Telling me to just sell the cover or use it for something else and buy a new one from them. Now I’m stuck with a $76 item I cannot use that I do not feel was my fault for ordering. The product could be great but the service and communication were awful. Would not recommend.

Defective product. They are cheap and ship from China, they company does not stand by their product. My covers arrived damaged and they wouldn’t return or refund me. Offered a 50% discount if I left 4 star review. Don trust this company and don’t waste your money

Covers feel cheap, wrinkles don't come out. I ordered the Aria print that appears to be a beige or sand colour and it came in a yellow/almost olive colour. No returns. Dropshipped garbage, get a 20 dollar seat cover literally anywhere else before these.

I purchased covers after their universal chart stated they would fit my 2021 Jeep Grand Cherokee. They in fact do not fit due to how the seat belt is looped on the outside of the seat and into the frame of the vehicle. I let them know they didn’t fit and I would appreciate a refund following a return. Their customer service repeatedly sent patronizing emails which blatantly insulted my intelligence throughout multiple emails. Instead of simply accepting the return, they refused to accept it and simply said, “go get help from someone else”, “reinstall them properly” and that “returns are expensive”. Just go with a different company if you want to be treated with respect or like a human being. *UPDATE* They are now holding my refund hostage stating it is within their policy to send me my refund back ONLY when I send screenshot evidence of me changing my review from a 1 Star to a 4/5 Star. I’m sure they’re doing this to everyone that gave a 1 Star review. I repeat, this company is awful and they’re bullies trying to steal money from people.

They denied our return, stating essentially verbatim, that it cost more for them to return it to its origin (China) than it is worth for them. We had no resolution offered whatsoever and the product is not as advertised. It also took several attempts to get them to respond.

Bad and unfriendly customer service. Fit not well, quality is cheaper than you see in the video. It took 2 weeks to deliver and you can send it back in 2 weeks. But when you are 1 week later because of the late delivery and you are away for work. Too bad.. use it.. they say. But I can’t use it because it’s bad quality and it doesn’t stay when you sit down.. bad fit, bad quality and the email / service / communication where really disrespectful.

Doesn't fit my car seat and when i went to do a refund it says it unavailable to be refunded even though there policy it says you have to request refund before 14 days after delivery. I would recommend not to get car seat from this company. It lose fitting and look horrible. I have gotten entire sets off Amazon that look better then this for 20 dollars. Long story short save yourself some time order itbof Amazon. At lost with Amazon you can return and get your money back super quick.

Shipping was quick but highly disappointed w/ the item as it seemed to be cheaply made. Contacted cust serv to start a return and they completely disregarded the fact that I felt it was a poorly made item for the price I paid. Return policy is also very deceiving as it basically states satisfaction guaranteed and will be handled as long as its addressed in 14 days of receipt. But once you contact cust serv they will send you link showing there is more to it and essentially returns are no permitted if you are outside of the UK.