Solace VaporReviews of solacevapor.com

Response from Solace VaporSep 12, 2019

Tyler, thank you for taking the time and sharing your feedback with us. We are so sorry your experience did not match your expectations. As a brand and manufacture our top priority is to produce the highest quality and safest e-liquids for our customers. We would love to reship a different flavor of your choice with the priority shipping on us. We hope to earn back your trust. Thank you for bringing this to our attention.

Response from Solace VaporSep 3, 2019

James, thank you for sharing your feedback. We are so sorry your experience did not match your expectations. As a brand and manufacture our top priority is to produce the highest quality and safest e-liquids for our customers. Our team will reach out to you about reshipping a different flavor of your choice with the priority shipping on us. We hope we were able to resolve this issue quickly and earn back your trust. Thank you for bringing this to our attention.

Response from Solace VaporJun 17, 2019

Nicholas, we are so sorry to hear that your experience did not match your expectations, please accept our apologies for the mistake. Customer satisfaction is our top priority and Solace always strives to deliver great experiences. Our team will reach out to you about reshipping your order with the priority shipping on us. We hope we were able to resolve this quickly and earn back your trust. We really appreciate you bringing this matter to our attention and we will ensure this doesn’t happen again. Your feedback helps us get better!

Response from Solace VaporJun 17, 2019

Daniel, we are so sorry to hear that you had a bad experience with your order, please accept our apologies. Customer satisfaction is our top priority and Solace strives to deliver great experiences. Our team will reach out to you about reshipping your order with the priority shipping on us. We hope we were able to resolve this quickly and earn back your trust. Thank you for bringing this to our attention.

Response from Solace VaporMay 23, 2019

Dear Bailey, Thanks for sharing your feedback. We are so sorry your experience did not match your expectations. As a brand and manufacture our top priority is to produce the highest quality and safest e-liquids for our customers. We would recommend you to try different flavors, for instance the Dragon Fruit Menthol is one of our top e-liquids and please keep us informed of how do you like it. We greatly value your opinion and truly sorry for your experience.

Response from Solace VaporMar 29, 2019

Hi Elaine, We are sorry to hear you have not received your order. We looked at your package on USPS and see that they have delayed your order. Please accept our apologies on behalf of USPS. Customer satisfaction is our top priority and Solace strives to deliver great experiences. Our team will reach out to you about reshipping your order with the priority shipping on us. We hope we were able to resolve this quickly and earn back your trust. Thank you for bringing this to our attention.

Response from Solace VaporFeb 27, 2019

Hello Tyler, We are incredibly sorry that you had this experience and are here to make this right by you. We will reach out to you directly via email to provide support on this issue. Please look out for an email from us with a solution to your flawed pods. We do not manufacture these pods, but we can help you receive new ones. Thank you for writing to us. Best regards,

Response from Solace VaporFeb 28, 2019

Hello Meir, Thank you for contacting us. We are sorry that this happened to you and are here to fix this problem. We will reach out to you directly regarding the spill. Sometimes during transit, the plastic bottles will break, but it is not acceptable that you received a leaking bottle. We will work to make this right by you! Please look out for a message from us. Best regards,