Solace VaporWe are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Solace Vapor (solacevapor.com) has 664 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Julie
Excellent except sometimes you’re out of stock of the kind I like so I have to buy it somewhere else.
Response from Solace VaporMar 30, 2020
Dear Julie, we really appreciate you taking the time and sharing your experience with us. Yes, we totally understand and we will do our best to keep our inventory stocked all the time. Please do not hesitate to contact us if we can help you with anything, we are always here for you.
Shawndra
The product that I got was very disappointing. However, the customer service via emails that I received was outstanding! Thank you!
Response from Solace VaporFeb 5, 2020
Dear Shawndra, thank you so much for sharing your experience with us. We are so sorry that you did not like our product, our team will reach out to you directly to ship another flavor of your choice free of charge. Our goal is to put customer satisfaction as our top priority and we will ensure you are 100% satisfied with our products. We are also really happy that our customer support was able to keep you happy. Please feel free to reach out to us anytime, we are always here for you!
Christina
Products sometimes take several days before they are shipped. 3-5 day shipping can take over a week.
Response from Solace VaporJan 18, 2020
Dear Christina, thank you for sharing your experience with us. We are truly sorry that you are not happy with the shipping process, we do our best to ship out the packages daily. We are committed to providing our customers an excellent service experience with every package, every day. We have taken immediate action and can assure you it will not happen again.
Joshua A.
Juice is awesome lost a star because it took two weeks to get here
Response from Solace VaporDec 6, 2019
Joshua, thank you for taking the time and sharing your experience with us. We are so happy that you are satisfied with our products. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy same high quality products as you have. Regarding receiving your package late, the delay was because of the holiday weekend, we apologize on behalf of the USPS. We appreciate your feedback!
Rob M.
You guys are great but shipping is a little too high.
Response from Solace VaporNov 21, 2019
Rob, thank you for taking the time and sharing our experience with us. We are so sorry that the shipping is a bit high for you. We would recommend you to sign up for our reward program in order to receive discount codes. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of services as you have. We appreciate your feedback!
Rachel A.
It was fine, but my order was wrong, and have to go to the Post office and return the incorrect product they sent me. Overall I have had a good experience with the company.
Response from Solace VaporNov 1, 2019
Rachel, thank you so much for taking the time and sharing your experience with us. Please accept our apologies for the mistake and inconvenience, we will ensure it won't happen again. Customer satisfaction is our top priority and we are glad we were able to resolve the issue quickly. We highly value your feedback and hope to earn back your trust!
Matt R.
Great vape from latte butterscotch and vanilla bean. Lemonade not so much a bit of a detergent flavor there. All in all I'll keep buying.
Pam W.
Online ordering is very easy - I get my order quickly. It would be nice if there were a choice for lower dose nicotine - lower than 30MG for the salts that I use.
