Solace VaporWe are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Solace Vapor (solacevapor.com) has 664 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 526 reviews with 5 stars · Clear filters
Heather
Got the latte flavor, and so far it's my favorite salt nic liquid across the board. Will be buying more flavors from them again soon.
Response from Solace VaporFeb 6, 2020
Heather, thank you so much for taking the time and sharing your positive experience with us. Yes, that is so great to hear, we are truly happy that you are enjoying the Latte flavor. Please feel free to reach out to us with any questions, we are always happy to help.
PAM F.
Happy with the products, the sales, the sometimes swag in the packages and the salts, of course!
Response from Solace VaporFeb 6, 2020
Pam, we appreciate you leaving such a great 5-star review. We are so happy that you are satisfied with our products. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you always enjoy the same high quality products as you have. Thank you for such positive feedback!
Yong in M.
Solace customer service is good as Amazon.
Response from Solace VaporFeb 5, 2020
Yong, we appreciate you taking the time and sharing such a great 5-star review. Customer satisfaction is our top priority and we are truly happy that you are satisfied with our services, we will ensure you enjoy the same high quality of services as you have. Thank you for such positive feedback!
Dana
***EDIT*** Since the initial review was posted, Solace has been in contact several times and has definitely stepped up to make this right. I have used Solace salts since last January. Since I started using Solace products, I am completely free of tobacco products and I have noticed a tremendous improvement in my health and my family greatly appreciates my decision. I am using far less nicotine than I was when I was using tobacco and I enjoy the mint flavor. I especially like not smelling (and tasting) like an ashtray and I am grateful to no longer be a “smoking pariah”. I am fully aware that vaping is not without its risks but I know I feel better after giving up smoking and I wouldn’t change my decision for anything. Thank you Solace for making a quality product, helping me get healthier and mostly for standing behind your product when there are bumps in the supply chain. I placed my order 1/6/2020, a label with tracking number was emailed to me the same day. When I click on the tracking number, it has yet to be mailed. I have tried contacting Solace for the past three days by telephone, leaving detailed information with my cell phone number on Solace’s voicemail each day. I have received no response from the company since the 1/6 email with tracking information. I will gladly update this review if this order is successfully resolved but I see no reason for the lack of response from the company.
Response from Solace VaporJan 18, 2020
Dana, we are so sorry to hear that your experience did not match your expectations, please accept our apologies for the late response. Customer satisfaction is our top priority and we will work hard to make this right for you. Our team already reached out to you about reshipping your order with priority shipping on us, as well as providing you with a full refund. We hope we were able to resolve this issue quickly and earn back your trust. We really appreciate you bringing this matter to our attention. Your feedback helps us get better!
Stephanie M.
Solace Vapor craft the best salt nic juices without an artificial aftertaste. NJ is about to ban all vape flavors (besides tobacco) so I have to stock up.
Response from Solace VaporJan 18, 2020
Dear Stephanie, we appreciate you taking the time and sharing such an incredible 5-star review. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you always enjoy the same high quality products and services as you have. Thank you for such great encouragement!
gw2newb
Love the product but it took them a week to ship it out after order was placed. Edit- bumping it from 3 to 5 stars...once it was shipping it arrived quickly but my order was wrong. A sub was given because a flavor was OOS I discovered from their reply when i contacted them. They have gone to great lengths to make this all right for me. Refunded my shipping, refunded me for the OOS item, and will be sending me a free bottle of the OOS flavor when it comes in. Bravo.
Response from Solace VaporJan 18, 2020
Robert, thank you for sharing your experience with us. We would like to apologies for the delayed package. We already reimbursed you for the shipping cost and we will ensure it won't happen again. Customer satisfaction is our top priority and we hope we gained your trust back. Thank you for bringing this to our attention!
Lisa C.
I love Solace. Their service is awesome! Best vape juice on the planet.
Response from Solace VaporJan 18, 2020
Lisa, we appreciate you taking the time and leaving such a great 5-star review. Solace team is incredibly happy that you enjoy our products. Your feedback is a great appreciated!
Matt
Great juice! Great service! Will be sure to order from Solace Vapor again!
Response from Solace VaporJan 18, 2020
Matt, we are so happy that our services met your expectations and we were able to satisfy you as much as possible. Your feedback and support is extremely valuable and we will ensure you enjoy the same high quality products and services as you have. Thank you for such positive feedback!
