Solace VaporWe are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Solace Vapor (solacevapor.com) has 664 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Anthony A.
I didnt like the juice I got but it cam fairly quick
Response from Solace VaporFeb 8, 2021
Anthony, we appreciate your feedback and we are sorry that you do not find our Bold Tobacco flavor satisfactory - we will submit your feedback to our R&D department. Please know that customer satisfaction is our top priority and we are always here for you!
PHILIP L.
Anytime I have needed to contact them. It takes a few days but they always get back to me.
Response from Solace VaporFeb 8, 2021
Philip, thank you so much for sharing your feedback with us. Please accept our apologies for the delay; due to high volume of emails; it is taking us a little longer than usual to respond. Please know that customer satisfaction is our top priority and we are always here for you anytime.
Julia P.
I love Solace products but the website frustrates me. I ordered 1 bottle of juice and I was told I could track the shipment by some app Ive never used before. The email has no USPS tracking number. It has been 2 days and there is no status change or anything. My different order from a different vape company after 1 day said it has shipped. (Same app). I assumed my package would come today. So I don’t actually k when It is supposed to come. I just ran out of juice and if it doesn’t come today I will be very annoyed. There is a kind of joy and pleasure when able to track your package.
Response from Solace VaporMay 12, 2020
Dear Julia, thank you so much for taking the time and leaving us such a wonderful review. We are so sorry that you have not received an email confirmation with your tracking number. We already reached out to you and sent your tracking number directly to your email. Please know that we are always here to help and feel free to reach out to us if you have any questions or concerns. We appreciate you bringing this to our attention!
Thomas C.
Ordered 3 juices and only received 2. I informed them of the problem and they fixed it immediately. Solace is all I vape so I’m already a big fan of the product. Now I’m a fan of the company and their customer service.
Response from Solace VaporMay 3, 2020
Thomas, thank you so much for such an amazing review. We are so happy that your are satisfied with our products and services. Please do not hesitate to contact us if we can assist you with anything. We appreciate you being a loyal customer of Solace!
Martin
My juice got here to the east coast quick, in about a week.
Response from Solace VaporApr 27, 2020
Martin, thank you so much for sharing your experience with us. It is so great to hear that your package arrived faster than expected. Customer satisfaction is our top priority and please do not hesitate to contact us if we can be of any help.
Cassandra T.
I'm giving them 4 star becuz, ordering was easy getting my supplies didn't take long but, don't under stand why solace charger more for their juice then other company's that sale solace vape juice.
Response from Solace VaporApr 17, 2020
Cassandra, we really appreciate sharing your feedback with us. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we have been agreed upon these prices for a very long time. If you are seeing our juices are being sold at a very low price somewhere else, please send us an email at [email protected] and we will take a deeper look into this. Customer satisfaction is our top priority and thank you for bringing this to our attention!
Magoo
BOGO is a great deal. 4 stars cause flavors were sold out
Response from Solace VaporMar 30, 2020
Magoo, thank you for taking the time and leaving such a great 5-star review. Yes, totally understand and we will make sure to keep our inventory stocked. That is great to hear that you enjoyed our BOGO sale, please keep an eye for more to come. We really appreciate your positive feedback!
sherif
amazing products
Response from Solace VaporMar 30, 2020
Sherif, thank you so much for such great 5-star review. We are so happy that you are satisfied with our products. We put customer satisfaction as our top priority and we are always here for you. We appreciate your positive feedback!
