Soko GlamReviews of sokoglam.com

I purchased a few items on 8/3/25, and received an email on 8/5/25 stating my order was out for delivery (which included a list with everything I ordered). On 8/14/25, I received my package, and I received an email stating my order had been delivered, again with the list of everything I purchased. However, in my package, 1 item was missing. I emailed them on 8/15/25 about this error, and on the same day, I received a response from them (shout out to sokoglam support member Emily) apologizing and sending out a replacement item. I have purchased from sokoglam regularly for a few years now and this is the first time I've had an issue with any orders, and I was really impressed with how quick and seamless this process was to get a correction.

I have bought from sokoglam many many many times and used their customer service even more! I have never had a bad experience with them!

I had a great experience with this company. I ordered on July 24 and received on July 28, delivered by Canada Post. I was able to track directly through the website tracking link. The majority of the delivery was through DHL and then my local mail service takes over. My items were well packaged and had all necessary safety seals. Be aware all priced are in USD. I have purchased from them again. Great selection on products I can’t buy in store or are not available in Canada.

I've ordered from here many times. It usually takes about one week for my parcel to arrive. Their customer service is amazing, and the products are all authentic. If you have the browser app honey, I don't pay too much with the coupons. If I ever need recommendations I just email them or set up a free consultation. Overall, the products, website, and service is great.

Excellent customer service! I have contacted them twice and both times they have replied right away. I love their products and they are definitely a trustworthy company.

They had incredible customer service and I got my products in a timely manner! I even got testers in my package. I will definitely shop with them again!

I don't know why they have low ratings. I absolutely love their products, prices are reasonable, and customer service is really good.

I have always loved how I can just go to SOKO GLAM and they would have everything I need for my skin care. However, their delivery had me usually anxious because it just seem to take forever. This didn’t stop me from coming back. However, when my last order failed to ship in a considerable time, I emailed them right away. In the same day, I got a very kind, professional response from Mel and she did her due diligence of investigating what happened to my order. My order was dealt with and shipped the same day I sent my email! So kudos to Mel of Customer Experience department and the fulfillment team of Soko Glam! Hands-down the best customer service I have ever received from online shopping. Two thumbs up! And 5 stars! ⭐️⭐️ ⭐️ ⭐️ ⭐️ Only good (skin) days ahead and will keep coming back! 💜