SohimiReviews of sohimi.com

I ordered 2 items and they were shipped separately - no big deal. When the first item arrived, it was not the same as what I had ordered. I reached out to customer service and they told me it's a "newer" version of what i ordered...yet it has less capabilities than the one that I ordered. That doesn't sound like much of an upgrade to me. Secondly, the second item was shipped to my city, sat at some facility here for a few days - I figured it just needed assigned to someone's truck for delivery. 4 or 5 days go by and it's still at the facility! Next think I know, the tracking number tells me that my product is being shipped to TULSA!! That is many states away from me. I made my order the last week of January, and here we are Feb 11th, and I still have one downgraded version of the toy I wanted and nothing to show for the other one. HORRIBLE first impression.

I did not receive the item I ordered.

Io, sto controlallando tutti i giorni i aggiornamenti sul sito di tracciamento. Con 9 giorni dall’ultimo aggiornamento non è cambiato niente. Voi dite che avete provato di fornire il numero IOSS… ok, allora perché non si risolve la situazione? Noi, come clienti, paghiamo e pure subito. Voi, avete sempre dei problemi per fare le consegne. Assolutamente bravi!

Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me refund. Sohimi said they would give refund if I gave a positive review and if I returned item to China at my expense. Now I'm getting all kinds of fishing and scam emails from China because I told them they lie and are dishonest.

I ordered 3 items and never received the 3rd item. The other two items came individually and one of them was damaged upon delivery (not the box, the item inside the perfectly fine box was ripped). Just unhappy with the delivery and the fact that I'm missing a third of my order led to this review. Update: I did receive the 3rd item almost a week after the other two (about 5 days after I posted this review).

LAST WEEK I ORDER SOMETHING VERY NICE FOR PLEASURE. I wait for my order i write the support for having information... They said to me my order arrive on 24 already but I never have my order! They dont want send me another toys or refund it's sad. I wrote many time they dont do nothing i lost with sohimi they dont fixe nothing... They tool me it's delivery but it's not true it's lie they stole my money be careful!!! THATS NOT WRIGHT DONT BUY FROM IM

Absolutely a scam. Support is no help, claimed my order was delivered one day after I ordered and provided no shipping information. Go else where these are scammers

Bought from the UK shop (.co.uk) - their slick website with lots of reviews claims they provide fast shipping via UPS, DHL etc. First red flag was when the PayPal receipt was all in Chinese and the payment had been sent to a dodgy looking Chinese email address. In fact the item was dispatched from China via the courier Yun Express and took 6 weeks to arrive to the UK. Tracking was extremely limited (1 week in between scans) so it appeared the item had been lost every time I went to track it. It was sitting around in the UK for 2 weeks before being handed over to Royal Mail for final delivery, and the customs label declared my £95 worth of goods as a free gift with nominal value £2 - so they're knowingly breaking the law too by falsely declaring information to customs. As for the toys themselves... well they're good, but I won't buy from the Sohimi website again. Lots of third party sellers who provide faster delivery.