Sog KnivesReviews of sog-knives.net

My Flash II SOG will not close. It's a throw out! I contacted the company and they will not fix or replace. It is barely used and not abused - none of their "warrantee rejection reasons" below relate to my care of the knife. I will never again by a SOG knife and recommend that you don't either. Here's the Company Response for my request for help: Thank you for submitting your online warranty request. We regret to inform you that your request has been denied. Our Sog warranty does not cover normal wear and tear, resharpening, damage caused by misuse, lack of normal maintenance, or disassembly. We do not have replacement parts to send out or for purchase.

DO NOT give this company your money. They do not offer a repair or parts service whatsoever. I have a SOG Tac model that I bought online and have had for a few years and the internal spring broke. The blade and handle still in near perfect condition I figured I would simply order a spring for it. Wrong. According to SOG I just have myself a nice $150 wall ornament now. They told me they do not offer parts or repair service. After many complaints through email the best they could do was offer me a measly 30% off my next purchase. No thanks. I will not give this company another cent. Benchmade would have sent new springs no questions asked. Lord knows there's a million of them sitting on the manufacturing line. This company is not the same since it was bought out by another outfit.

Ordered two Pentagon Knives (with engraving) for my two kids for Christmas this year 2022. SOG website said "Order before November 28th to ensure delivery before Christmas". I placed my order on November 11th, for two Pentagon knives (one Black and the other Tan). Both these products were available on their website at the time I placed my order. After two week of not hearing from SOG or receiving my knives, I called the customer service number. Talked to a lady named Paula. The first phone call with her, I was under the impression, that it was a productive phone call and she was going to get me an answer about my order. After several email and phone calls later, I was told that those (Black and Tan) color knives were out of stock.....I then had to change the color to what they had "Wolf Grey". Today is December 21st, and I finally received an email with a tracking number to arrive (maybe) on December 23rd.....The amount of time spent on the phone and emailing back and forth with this company has been ridiculous. This will be the last time I buy a SOG brand product, or any product from the GSM company. If I could rate lower than one star I would; DO NOT BUY SOG!

I ordered on 10/9. It is now 10/26 and my order has not shipped nor has it been updated in any way. I am on hold as I write this. It’s now been 30 minutes with no end in sight. I like their knives, but you are better off ordering them from another source. DO NOT ORDER DIRECTLY FROM SOG.

Did not deliver the product. Will not respond to email or answer the phone

ordered a knife ultra xr carbon did not expect that such a good brand of knives can make a knife covered in scratches disgustingly very disappointed

Placed an order early in the month. After a week it had still not shipped. Called and left a message. Got a call back days later and they said it would take another week and a half to ship the items. Canceled the order and bought the same items from cabela's. Received those items in 3 days. Still waiting on my refund from SOG. avoid ordering from them

I own a SOG powerassist multitool knife. I was a gift 3 yrs ago. Its in my fishing bag, maybe used twice. The locking mechanism on the straight blades broke ( it will not lock). I called customer service who was of NO help. Started telling me about the limited warranty etc and that SOG would consider this normal wear and tear. I stressed that only only used it a couple of times. They wouldn't help at all. DO NOT buy SOG!!! Buy Leatherman or Buck!!!!!!!