Sog KnivesReviews of sog-knives.net

SOG Knives is gone! The quality knife company that did exist, is no more! They were bought out by GSM Outdoors in 2021 and have continually gone downhill since then. Most all of the knives are now Chinese made. Customer support is off shore; and horrid. Each time I speak to one of the phone reps, they are likely in India. I get the exact same script read reply, "thank you for your patience on this, but ...." After 4 attempts at locating where my knife is, (sent in for the free sharpening service under warranty), all I know is my knife is "in the warehouse" awaiting service. I am 6 weeks out from delivery to them by UPS. And all they can report is my knife is in the warehouse awaiting service. So if you are considering buying a SOG knife DON"T. There are plenty of choices available to you for a good quality knife. SOG is no longer one of them. It would seem, as in many business deals resulting in buy-outs of the origin company, the quality of the original product is the first to go. Quality product takes a back seat to marketing and cost cutting. Buyer be warned!

Cheap chinese made knives. Quality is utter rubbish.

Very disappointed in SOG. I have a pocket knife with a clip. The knife is great but the clip broke. I have tried for months to get a hold of customer service but have not been able to reach anyone in months. My son called for me and got through and said the CS rep said he wasn’t sure if the knife was eligible for a free replacement clip ($5 shipping, lifetime warranty on the website). Rep said he would check and get back to him and hung up never taking his name or number. Bought a Civivi today. Gave up on SOG. They must be having some real issues there.

They don't deserve a star but I didn't have an option. I called sog to order pocket clip and other missing screws and was told they didn't sell replacement screws. The pocket clip and screws are pritory for my knife.

Will not answer phone! Warranty means nothing.would not buy any thing from this company, shame!

I have tried 5 times to get an updated status on my order. 4 of those times I sent message and never got a response. Called the 5th time to and was on hold listening to a recording for an hour. Absolutely no customer service whatsoever. Will never order from this company again.

I have spent days and hours I will never get back... Robert from customer service with no ID # and his last name is none of my business was the guy i waited three hours for a call back for SOG knive that will not fold up and is missing main rivit to hold plyers... NO RECEIPT - NO RETURN NO MATTER WHAT? wow - SOG i never liked your knives but the fact the you have no accountabilty for poorly made stuff - not me no more -

Today just found out The warranty from sog is not lifetime...you can check sog website...and there say they have lifetime warranty....lol That's a totally joke... I have some problem with a sog trident and powerpint Costumer service from this company is pretty bad...don't care about Costumer service... Was fan of this brand for years Now...idk This not good Costumer service I think I'm going to stay with gerber... Gerber Costumer service is top notch...