Anonymous
Total waste of time
Total waste of time. Order rejected as "high risk" with absolutely no effort to alleviate their concerns. Instead, got a rejection with an entitled "good luck with your new host". The response funny enough was from Ruchir Shastri, who appears to be the Founder/President of the company. Seems like I dodged bullet with this one based on the other reviews.
Response from SoftSys HostingSep 20, 2023
We're sorry for your experience while placing an order with us - however, we use an industry known anti-fraud system which helps us to protect us by blocking orders that are deemed to be of high risk. Your order had a very high fraud risk score - apart from other factors, you had billing location in one country, phone number of another country and actual location from where order was placed was a third country (the IP address from where this order was placed was also showing up as used for past potentially risky activities). We understand that this may not be a perfect outcome for you, but we need to safeguard our business and customers by ensuring that our environment is not endangered by potentially risky customers who may be using our services for activities that violate our ToS and AUP.