SocoswingsReviews of socoswings.com

The sales rep at the boat show was friendly and helpful. He was responsive until the swings were overdue. Once they were 2months late and we were leaving the marina, we tried to get a hold of anyone with the company. No one would answer a call, email or text. Finally the swings arrived and we had to make arrangements for someone to keep them for us for the next 6 months. The swings are nice, but there are plenty of options on line that will be delivered on time, have a company that will be responsible and cost less.

Assembly instructions provided were poor and incomplete. Lacked how to adjust the accessory frame and the ropes so you don't fall over. No good instructions/tips in the package and none on SOCO's website explaining how to properly adjust the swing. The frame legs are not adequate to prevent swing from falling over when a user turns sideways.

The swing is nice and comfortable. But I ordered Grey with a cover the cover came tan. I sent an email to soco swings with a reply we only sell tan covers. I asked if I could switch the cushions for tan because I also like the tan color. No reply after that. I'm definitely not into the mismatch color scheme. Also they over price everything just to offer 30% off sales everyday. I purchased 9-15-2024 & just deleted 31 sales offers at 30% off. I had originally told a few friends to purchase these swings but have since told them not to due to the shitty customer service. Plenty of other vendors that appreciate their customers.