Reynolds
Communication is key, and was prompt
Obviously it was quiet a shock when Instagram decided to abruptly change the follow limits resulting in our account not being able to follow people. But what can I say, the customer service team was online anytime I went there, even at midnight. They updated us with in depth information, and after about a week blocked we have our follow process back and are all systems go. Social Media is a moving target as we always learn every time they change the damn algorithm. I'd rather they paused, sorted out the issue and began work again rather than continuing without knowing whats going on. Keep up the great work, and thanks for the consistent news on changes.



