Social ChampReviews of socialchamp.io

I initially wrote a bad review of social champs. But what impressed me is not only did they respond to my review, within days, they made changes to their platform so that now when scheduling posts to FB groups, it will automatically find the group in question, whereas it didn't before. This was the first company to make tech changes to their business based on a review. Very impressive. OLD REVIEW BELOW: I signed up for the free trial so that I could mass post and schedule to groups that I am a member of which it says it can do. Doesn't work at all even though I have my Facebook group page open it simply doesn't connect to the right group. Even if I physically go to the Facebook group that I want to post on and have the group open in the Facebook app ready to go, it still does not connect. Complete waste of time and I won't be using this again. EDIT: I think there may be some misunderstanding about the issue I experienced. My concern was not simply about connecting Facebook Groups or a setup issue. I understand that Meta has restrictions around third-party tools and that direct publishing to Groups is not possible. The problem was with the reminder-based workflow after scheduling a post. The content I had already created, including the text and images, was not transferred across, and the app did not locate the groups I had added. This meant I still had to recreate the post and manually search for the group each time. I tested another platform, Buffer, which has the same limitation around direct posting to Facebook Groups, but it was still able to copy across the post content and make the manual process much smoother. This was the main reason for my review. I appreciate your support, but my feedback relates to the user experience of the scheduling process rather than the initial group connection.

The best customer Care service team i worked with

I have upgraded my rating based on the follow up actions made by Social Champ to rectify the issue. They refunded the amount taken, just leaving me out of pocket for the bank charges generated and slight difference due to the exchange rate fluctuation. They have supposedly identified the error so hopefully no one else has this happen and take up unnecessary time which everyone is short of these days. ***** I signed up as it stated that you have 7 days free trial and that you would not be charged. This is false, I was charged immediately. It did not meet my need and is expensive for what it is.

Online chat solved my issue easily. Very happy with the simplicity and effectiveness of the support.

Its a great tool to schedule all your social media in one place and keeps life simplified!

Actually great working with them. Love their support team, very responsive and very helpful.

I am enjoying using Social Champ for my company. The service is saving me time and helping us better organize our posts. They also offer a nice product for the price.

A big fan of the simple-to-understand and use interface of this platform. I understood the functionality of most features on my own and where ever I lacked the support team was more than happy to help out. This service helps me save time, optimize my tasks, and has provided a better workflow overall. If you're a small business owner like myself who doesn't want to do the heavy lifting that comes with social media then social champ might be the answer! Cheers!