SocialBeeSocialBee is a social media management tool that enables posting across all your profiles.💪 Supported platforms: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google Business Profile, TikTok, YouTube, and Bluesky.🎨 Use our Canva, Unsplash, and GIPHY integrations to design your posts right inside SocialBee. 🤖 Generate captions and images for your posts with our AI Post Generator. 📦 Structure your content into categories to obtain a solid & balanced mix. 📄 Connect the RSS Feed of any blog to import content automatically. ✍️ Customize the posts for each social media network individually. 🪄 Automatically generate hashtags based on your images or caption. 🔄 Recycle evergreen posts or expire time-sensitive content easily. 🗓 Set up a calendar-like posting schedule for all your profiles.👀 Get a quick overview of your upcoming 100 social media posts.👩💻 Have multiple workspaces and team collaboration features.📈 Track your links' performance with over 5+ URL Shorteners integrations. 🧐 Analyze the growth of your accounts and post performance.💬 Engage with your followers' comments or mentions directly from SocialBee.
SocialBee (socialbee.io) has 57 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jovana O.
Their app goes down often, the support staff takes weeks to fix the issues and when you complain they do not care. I lost business because of their slow response time and app constantly crashing. Would not recommend!
Nam D.
The platform is frustrating to use and not ready for serious social media management. Frequent hiccups and downtimes disrupt basic operations, with features becoming unavailable far too often. The absence of a search function is a major oversight and makes content management unnecessarily difficult. Overall, the system feels poorly designed and illogical for running end-to-end social media publishing. Significant improvements are needed in both stability and usability.
Janine S.
Signed up for a trial. Didn't do what I wanted it to do and what it indicated it did do, which is fine. But, they make impossible to cancel free trial.
Kenmege
How they have treated me is terrible. Annual subscription since April 2025; not used as I was taking time to prepare and be ready for my content business. Now ready and SocialBee has been a nightmare for me. Connected all my channels but unable to set up as neither the 'Manage' or 'Category' seems to be working. I have sent out 4 emails over the last 4 days; no response. Dateline approaching and SocialBee is now the only clog in my automation plan. Why will a customer be treated this way????? No phone number to call, no reply to multiple emails. Nightmare!!! Update(1st dec 2025):got am email from them asking me to log in with incognito mode of browser(did not work). My reply: Finally found the issue,and have asked for refund. I will update/potentially report on the next development here. Thank you for your reply. At this stage, I would like to request a refund of the remaining balance on my annual subscription, as it is clear that the issue is not on my side but related to a backend error on your platform. When I inspected the browser console, I found a 500 Internal Server Error on the onboarding endpoint, which confirms a server-side problem: Mixpanel Initialization Initialize WebSocket Connection Connected to WebSocket onboarding-stage:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error) This aligns with my experience over the past week: the core onboarding and content/category functions are not usable, which means I cannot practically use SocialBee for the automation workflows I have built around it. Given: These issues have persisted for nearly a week and blocked my setup. I received no meaningful response until after my Trustpilot review. The underlying problem appears to be on the backend rather than a cache or browser issue on my side. I have unfortunately lost confidence that the platform will be reliable enough once my automation goes live. For these reasons, I am requesting that you process a refund of the remaining balance on my annual subscription. Please confirm once this has been actioned, or let me know if you need any further details from me to proceed.
William
CSV Import doesn't work.
Response from SocialBeeMay 26, 2025
Hey William, thanks for pointing this out! Indeed our CSV import is currently not working as expected. Our team is actively working on a fix, and we’ll publish a changelog as soon as it’s resolved. In the meantime, you can still bulk upload your content using our RSS import, media/ URL bulk import, Zapier integrations, or by importing posts from Pocket, Quuu, We really appreciate your patience and feedback!
dispersion S.
zero privacy "We sincerely apologize if this feels like an invasion of your privacy. To better assist you, in order to investigate the issue you flagged, we needed to access the account and understand the causes of errors or why things aren't working as expected. You can also review our privacy-policy" Also posting to Instagram videos doesn't work, they say you have to post "on the hour" that looks natural. also you cant post to stories for Instagram. Also good luck posting to you-tube the entire video. every time we posted a video, it wouldn't post the entire video, gets cut off. We would probably have stayed and let them build more functions and fix the garbage they launched and collect money for, but the issue of them going into my account without asking WAS ENOUGH FOR ME TO SAY GOODBYE. AND TO THINK THEY JUST USE A POLICY THAT NO ONE REALLY READS TO VIOLATE ACCOUNT HOLDERS PRIVACY. we moved over to content studio, , easier , more features , less cost
Response from SocialBeeMar 25, 2025
Our sole intention was to investigate and resolve the issues you flagged. Instead of sending a generic response or relying on guesswork, we wanted to diagnose the problem accurately. However, we understand your concerns and will take your feedback into account moving forward. When signing up, all users must acknowledge and agree to our Privacy Policy and Terms of Service before creating an account. This ensures that everyone is informed about how we handle data and provide support. https://socialbee.com/privacy-policy/ https://socialbee.com/terms-of-service/ Regarding Instagram and YouTube posting, we operate within the limitations of each platform’s API, which differs from native posting. These differences are fully documented here: https://help.socialbee.com/hc/en-us/articles/29979206048535-Media-Files-in-SocialBee-Types-Maximum-Size-Aspect-Ratio. We’re glad you’ve found a platform that suits your needs! ContentStudio offers monthly plans at $29, $69, and $139, while SocialBee provides plans at $29, $49, and $99 per month. Each platform structures its feature access differently, so it’s important to consider how easily one can access key tools such as the social inbox, bulk uploads, posts via RSS, content categories, evergreen recycling, or grid views on the entry-level plan.
Ionie S.
this software (desktop version) seems magically offer EVERYTHING you need to successfuly schedule posts and manage multiple channels. the UX is idiotic, file management is impossible. thumbnails are tiny, you upload 10 reels and somehow there are only 7, you have to clickthru a bunch of stuff to playback reels so you know which one you're working with at the moment. the emoji keyboard inserts emojis in random places (NOT where the cursor is), the iphone doesnt notify you when your post has posted, customer service has too long of a turnaround (i responded immediately to email support at 9:30am and they never got back to me; their hours end at 2pm PST). you can't see your grid posts. you have to select settings EVERY SINGLE POST for yt, tiktok, etc. for everything. run far far away. that's all i can say. waste of time.
Response from SocialBeeOct 23, 2024
Hey Ionie, so sorry to hear that SocialBee wasn't a good match for you. We're currently working on improving our UX, so any specific suggestions are always welcomed. When you upload content, it's important that you keep in mind the media limitations of the social media networks themselves listed here: https://help.socialbee.com/article/142-media-files. We're looking at the emoji keyboard to reproduce the situation on our end as well, then have it fixed. Our mobile app is meant to notify you when posts can't be shared directly due to API limitations. We don't have a system to notify customers when a post gets shared, as that's the beauty of a scheduler - it does it for you. You can always go back to your Analytics tab and see what was shared. We've looked through our customer service interactions, and the only instance when we weren't able to get back to you within 24h was during the weekend. An autoreply gets sent letting everyone know we're offline, but we'll be back on Monday. For posts grid, we have this feature: https://help.socialbee.com/article/94-view-your-next-posts#instagram-grid. We appreciate the feedback, it makes us better in the log run. I took these items to our product and customer success teams as well. Best of luck with everything!
Pedro M.
Very bad quality website! totally useless in all platforms
Response from SocialBeeAug 11, 2023
Hey Pedro, we're sorry to hear we were not able to accommodate your current needs when it comes to social media. We do encourage our users to take their time to explore the platform, as there is a learning curve with every SaaS. Our most used learning options are: 1. Book a 1-on-1 demo call with my team to learn how to use SocialBee: https://socialbee.com/calendar/. 2. Use our Help Documentation here: https://help.socialbee.com/. 3. Join our live demo webinars here: https://socialbee.com/webinars/. 4. Email us at [email protected] (if you prefer written communication).
