Soccermysterybox Reviews | Read Customer Reviews of soccermysterybox.com

Soccermysterybox Reviews | Read Customer Reviews of soccermysterybox.com

Soccermysterybox reviews

29 approved reviews, newest moderated first

shari C.
Dec 24, 2024
Its poor quality for the price.
Its poor quality for the price.
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Peter G.
Dec 18, 2024
SCAM
SCAM. Recieved the box today. Does not look anything like the images. CR7 not on the box just a madrid sign. Opened to find a hat, a random real madrid bag, bottle and just tat. No shirt or kit. Basically an really expensive temu box sent direct from china with a worth of no more than £10-15 and thats being generous. Only purchased becuase my 8 year old was desperate for one for christmas, sent me the link and everything. (must of been from a youtube video or something so he knows what should be in them.
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Nick A.
Dec 17, 2024
I placed an order on December 2 2024 as…
I placed an order on December 2 2024 as a Christmas present. I have not received an email confirmation nor the product yet. I can’t find order number anywhere. Is this site a scam? 8 year old was looking forward to this gift. Thanks soccer mystery box. No order id was ever sent to me.
Response from SoccermysteryboxDec 25, 2024
Dear Nick Pls tell me your order ID, we will check it now.
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Ashlee M.
Dec 7, 2024
Placed an order 16/11/24
Placed an order 16/11/24. Still have not received my order and am having no communication back from the company at all now. I have asked for either proof of delivery or a full refund as I have not received the product I have paid for. They were responding at the beginning but ignoring me now!
Response from SoccermysteryboxDec 13, 2024
Dear Ashlee We have searched your tracking information, it shows: 2024-12-11 08:29:05 Princess Royal Parcel Hub Item Received Princess Royal Parcel Hub You will receive it soon. Tracking information is currently unavailable on the Royal Mail website. We can use the internal tracking website to check. So far we have not received any mail from yourside. We will send you an email.
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Consumer
Dec 3, 2024
Placed an order but did not receive a…
Placed an order but did not receive a confirmation email and I’m not able to get ahold of anyone!!!!! No tracking number!!!!!
Response from SoccermysteryboxDec 13, 2024
Hey this is our support email:[email protected], just send us your order number, we will check it now. Because we don't know your name, so we can't find if you are our customer.
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Wim B.
Nov 28, 2024
Nice box with many articles of…
Nice box with many articles of reasonable quality
Response from SoccermysteryboxDec 13, 2024
Thank you for your feedback! We're glad you liked the box and the items inside. We hope you enjoy everything!
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May S.
Nov 27, 2024
My son loved his surprise collection…
My son loved his surprise collection for his birthday
Response from SoccermysteryboxNov 27, 2024
Dear May S, Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your son loved his surprise collection for his birthday! Your positive feedback truly means a lot to us and motivates us to continue providing the best products and services. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for your support, and we look forward to serving you again soon. Best regards, Soccermysterybox Sopport Team
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Hamid H.
Nov 26, 2024
I ordered kids large uniforms for my…
I ordered kids large uniforms for my grandson and after 6 weeks approximately I finally got them and they were adult largest! I was do upset after waiting 6 weeks and getting wrong size that I threw them inbtrash and ordered from another company and received them in 5 days and exactly what I had ordered. I will never order from your company again.
Response from SoccermysteryboxNov 27, 2024
Subject: Response to Your Feedback on Order #82808 Dear Hamid Habibi, Thank you for your support and feedback regarding your recent purchase. We have carefully reviewed the details of your order. According to our records, you placed an order on October 21st for the CR7 Gift Bundle, not a kids' large uniform. Your order was delivered on October 24th with tracking number 9405510922020323740019. It appears there might be a mix-up with another company's order, as our records show the correct product was delivered in a timely manner. We are committed to providing excellent service and products to our customers. Thank you for giving us the opportunity to clarify this situation. If there are any further issues or concerns, please do not hesitate to contact us. Best regards, Soccermysterybox Sopport Team
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