SoccermysteryboxReviews of soccermysterybox.com

Wir haben im November 2025 eine Mysterybox Neymar ("Limited NEYMAR JR T-shirt Vintage Gift Bundle", Größe 28 (150-160cm)) als Weichnachtsgeschenk für unseren Sohn bestellt. Die Lieferung erfolgte im für China-Lieferungen üblichen Zeitraum. Das gelieferte Neymar-Trikot hat eine erbärmliche Qualität. Als Weihnachtsgeschenk wurde es im Anschluss nur beim Hallenfußball, also nicht im Freien, getragen. Bereits nach ca. 5 Wäschen lösten sich alle aufgedruckten Nummern und Beschriftungen auf Trikot und Hose. Kurze Zeit später hatte sich die gesamte Bedruckung abgelöst. Das in der Mysterybox enthaltene Fan-T-Shirt von Neymar wurde nicht in der bestellten Größe geliefert. Bei Bestellung mit Auswahl einer Kindergröße wurde eine Größe für Erwachsene geliefert. Unser Sohn ist sehr enttäuscht und wir ebenfalls. 79$ (71,63€) sind für die gelieferte Qualität mehr als unangemessen. Drei E-Mails mit Bitte um Vorschläge zur Lösung des Problems wurden ignoriert und nie beantwortet. Nie wieder!!! We ordered a Neymar mystery box ("Limited NEYMAR JR T-shirt Vintage Gift Bundle", size 28 (150-160cm)) in November 2025 as a Christmas gift for our son. Delivery took the usual amount of time for shipments from China. The Neymar jersey we received is of abysmal quality. Since it was a Christmas gift, it was worn only for indoor soccer—never outdoors. After just five washes or so, all the printed numbers and lettering on both the jersey and the shorts began to peel off. Shortly thereafter, the entire print had come off. The Neymar fan T-shirt included in the mystery box was not the size we ordered; although we selected a child's size, we received an adult size instead. Our son is very disappointed, and so are we. The price of $79 (€71.63) is completely unreasonable given the quality of the items received. Three emails asking for a solution to the problem were ignored and never answered. Never again!!! **************************** Ergänzung Nach meiner Bewertung hat mich der Verkäufer sehr schnell kontaktiert und eine Ersatzlieferung für das Trikot angeboten. Ich nehme das Angebot gern an und habe die gewünschten Informationen per E-Mail gesendet. Leider ist es bei Trustpilot nicht möglich, sensible Daten (wie E-Mail, Bestellnummern etc.) privat an den Verkäufer zu übermitteln. Da meine bisherigen Mails bisher scheinbar nicht angekommen sind, bin ich gespannt, ob es dieses Mal klappt. Die Mailadresse, die der Verkäufer in seiner Antwort genannt hat, habe ich jedes Mal verwendet. Also bitte Soccermysterybox - prüft euren Posteingang! Update After I posted my review, the seller contacted me very quickly and offered a replacement jersey. I am happy to accept the offer and have sent the requested information via email. Unfortunately, Trustpilot does not allow sensitive data (such as email addresses, order numbers, etc.) to be sent privately to the seller. Since my previous emails apparently haven't arrived, I am curious to see if it works this time. I have used the email address the seller provided in their reply every time. So please, Soccermysterybox—check your inbox!

Crap in a box your kid thinks is worth something!!!!!

Soccermysterybox was disappointing, the items felt cheap and definitely not worth the price paid

Ordered a mystery box for my son on the 10th November. To date, nothing has arrived. Son was very disappointed on Christmas day and cried. Contacted the company in the couple of weeks before Christmas, as I was unable to track the parcel. They said it was stuck at customs. I have however received a refund for the item, even though I hadn't actually asked for one. I was just enquiring at the time, where the parcel had got to. This makes me wonder if the item was ever sent in the first place. Thanks for the reply, but nearly 3 months on, the item has still not arrived. I can't quite believe that it's still stuck at customs. Royal mail website says there is no tracking available with the order number. Whilst I appreciated the return of the funds, which is why I gave 3 stars not 1, it still didn't make up for the heartache on Christmas day. No other item was going to replace this item that my son so desperately wanted. Very upsetting.

Long delay and I don't know if it will come in the end It should have arrived before Christmas, but today is December 30 at night and it has not yet arrived.

All seemed a bit dodgy. Order number changed after 2 weeks. No available tracking saying item unknown. Email reply I received was far from professional or reassuring BUT the mystery box came and was great!

Wurde pünktlich geliefert.

My kid loved it!