snowcity incSNOWCITY INC is home to an exclusive assortment of top quality outdoor curtains, drapery, accessories for your patio, porch, gazebo and more. We offer an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Find curtains & drapes at Snowcity. Enjoy Free Shipping & browse our great selection of curtains in every size, color, and fabric! Shop Now on our official store(https://snowcityshop.com/).
snowcity inc (snowcityshop.com) has 190 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Decoration & Interior · San Jose, California
Excellent
Decoration & Interior · Los Angeles, California
Excellent
Decoration & Interior · Ontario, California
Excellent
Decoration & Interior · Agoura Hills, California
Excellent
Showing 48 reviews with 1 star · Clear filters
A R.
The curtains are not holding up in weather. I contacted company within 30 days for refund.. but the live chat goes unanswered as well ad their phone lines. This company seems like a scam, and I would not trust to ever do business with them.
Response from snowcity incMar 31, 2021
Hi, Sorry for the inconvenience. We will improve the quality of our products and provide more convenient services. Sincerely Snowcity
Terry M.
We bought the blue exterior colorfast curtains in the beginning of the summer and they have lost about 60-70% of their color. They look horrible, after all that expense we will have to replace them again 15 panels. I would not recommend or ever buy another product from them.
Ariel W.
Never received the package then they said it wasn’t their problem..... well we never got what we ordered, so we will never go with your company again
Sheri C.
I cannot recommend them at this point. I ordered 12 outdoor waterproof curtains for my patio. After only four weeks, the curtains are faded in strips from the sun. I reached out via email....no response. I called today only to get voicemail and not a live person...I highly doubt I will receive a call back
Sherry B.
Snowcity never got back with me on returning curtains I purchased. Customer service sucks. I will never purchase from them again.
Becky Dyken B.
Absolutely horrible experience. I mistakenly ordered the wrong size. Orders cannot be cancelled online. I immediately emailed customer support. Several days later they responded stating it was too late to cancel the order. I returned the product immediately after receiving. Unfortunately I recorded the wrong tracking number and rather than refunding me when they received the package back, they are refusing to issue a refund without the tracking number.
Kerry O.
My customer experience was the worst I have experienced with a vender connected with Amazon pay! any problem Snowcity created is automatically your problem They do not take responsibility for anything at ALL! Ship the wrong Item and you have to pay extra to get it resolved Delay and deflect is their only solution and use their extremely bad understanding of the english language to cover their nefarious intent to deceive and play their customers for their own advantage super bad company!
DBush
You lie and you blame your late shipping on others! I’ve spent several hundred dollars with you and still have not received my curtains or a refund on two panels! Thank you!