snow-grass.comReviews of snow-grass.com

They are the worse company ever. I have sent several emails trying to find out how to return a product and all they do is avoid the question.

This company is a SCAM. I ordered the glass repair resin kit and did receive the whole kit. Now fighting to get a return address so I can return the product but instead they offer me a $2 USD refund when I don't accept, they bump it up to $4 USD. After 10 emails, they still have not provided the return address. Don't buy from this company. I wish I would have read the reviews first. I'm going to be more cautious next time I buy something off Facebook.

I spent $170 back in July 22 it's now January 23 I paid Insurance emailed back and forth they just kept telling me to be patient. the last email I sent them I said enough now, they haven't responded I'm going to send them another one today. That will b a total of 6. I think they are big time SCAMMERS.

DO NOT BUY ANYTHING FROM SNOW-grass company. They shipped my order of buy 5 & get 4 free. It took over a month & a half & when I received the product 8 of them were broke & would not refund my money…. Their products are cheap & they don’t stand behind their products!! NEVER AGAIN WILL I PURCHASE ANYTHING FROM THIS COMPANY!!! RS

WARNING! LIARS! FRAUD! SCAMMERS! FALSE ADVERTISING! RE: 12” Screen Magnifier 2022-12-01 12:55:56UTC has been confirmed by the Merchant, shineshore.com, which name will appear on your bank statement. Shipping method Express Shipping (7-12 days) Payment method Credit Card — $34.04 I sent this email to their support team at snow-grass.com and realize today that I was definitely scammed! "As you will see in the email below, I paid an additional Express Shipping fee for $9.99 which guaranteed delivery no later than 12/13/22. Needless to say, my daughter didn't have this present to open on Christmas Day! I have 2 complaints; 1.) My package was delivered on 12/31/22, therefore, I want my $9.99 returned to me since YOU LIED about Express Shipping! 2.) The total charge for this item was $34.04, which I agreed to pay expect I was unaware of the $.70 insurance fee that I didn't agree to pay. However, you charged by checking account $40.85. That's $6.81 to much! 3.) I want back the difference of $6.81, $9.99 and $.70 which totals $17.50!" Their support team responded with this: "The additional charge was made due to system error.（6.81USD） We credited this back to your original account. Please kindly wait 3-7 business days for the confirmation message from the bank. And this product is not free shipping, so you need to pay the freight, the freight can't be returned." I responded, “You wouldn’t have refunded it had I not brought it to your attention. THAT’S SCAMMING ME! I still should be refunded the amount of shipping I paid for express delivery. I paid extra to receive the product in 7-12 days. This is where I was cheated, because the product was not received in the expedited manner as promised. You are the one that committed FRAUD against me by not guaranteeing your express delivery date before 12/13/22 to which I paid extra. Therefore, I am entitled a refund on my shipping charges. This is unacceptable! I am still not satisfied that you stole my money. THAT'S FALSE ADVERTISING!" (I hate I didn't do research after seeing their product on my Facebook line feed!)