snow-grass.comReviews of snow-grass.com

**** SCAM **** I can not give this product a worse review. If I could give negative stars I would. PRODUCT: it is terribly made and feels incredibly cheep. The pictures don't really show how poor the quality is. But, when you have it in your hands you can immediately tell it is a very low quality material and craftsmanship. Plus, they dont even stretch the way they make it appear in the pictures. SERVICE: The worst part is the customer service. Upon contacting them asking for an exchange, I was told "But as our warehouse checked, the product they sent to you is correct according to your order. So sorry for the inconvenience that they do not fit you. Will it be possible to give them to others?" I have spent over a week and numerous attempts to have them explain why they are not honoring the policy clearly explained on this page. The policy that stats the following is a total lie and basically false advertising. Size & Fit Fits true to size, take your normal size. * We offer easy and free replacements for 15 days. If you're not thrilled with your product's fit, we'll make it right! If for whatever reason you're not completely satisfied, then return the product within 30 days! They DO NOT stand by this policy. Looking back, there are so many scams that are being applied to this product. The sale never ends despite how they make it look. The reviews dont have any date on them, so who knows when they were made. In summary, NEVER EVER buy anything from this company. It's a scam and you will be disappointed.

Same exact issue as everyone else here. What a scam! Pants are super tiny. They refuse to give return address, explain that it’s costly, offering only 5 to compensate and then give to someone else. Reported to back as fraudsters.

Ordered the stretch pants and they are tiny. They won’t give you a return address or refund. Don’t trust this site. It’s not a true size and you can’t return the items. They just told me to give them as a gift to someone they fit. It’s a scam. Don’t order anything from them.

They stole money.. don’t buy please!!!

I ordered 3 pants the size should have been 42-46 cost 23.95 per pants. I measured pants fully stretched was size 40. Way smaller than advertised. Emailed several time finally agreed to refund as sending them back would be very costly- thought I was buying from USA not the case needs to go back to china. GAVE ME 5 DOLLARS BACK- NO ANSWER TO WHERE IS THE REST. Paid with Pay Pal put in for a case against them. Will be ok with eating cost of shipping and tax just want purchase price back. Will be donating pants to a shelter.

I purchased pants for a total of $73+ and when they came in I was quite excited until I held them up and was shocked that their plus size was Canada's petite size. My estimate would be approximately 27" waist/ size 2-3. When contacting the business about returning them because they were too small she advised me that they would not except the return but would reimburse me a whopping $9 stating that I could find someone to give them to or resale. After a dozen emails and getting nowhere I have decided to let my financial institution to do what they can and to flag this business on a growing list that is shared between banks and credit card companies. It's really sad that people are setting up businesses online and have NO values or respect for those customers that took a chance and bought merchandise from them. I DONT RECOMMEND PURCHASING FROM THIS ONLINE STORE

I’m super disappointed. The sizes were not accurate. And when I asked them to correct the issue they refused. May I suggest that you steer clear of buying anything for this organization. I so wish I would have been given this fair warning.

I order and paid $14.99 EXTRA for 7 day shipping that was 15DAYS ago and still have not received that package , the pants have just arrived to US customs , and they don’t respond to reimbursing the extra money I paid for 7 day shipping after multiple emails. It’s terrible that they would want a bad review over $14.99 or more ship the package as promised. This is not a way to do repeat business. This is the tracking email