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snow-grass.com (snow-grass.com) has 61 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Bridget H.
They forgot to include my apartment number on the shipping label. I did include it on my order. Never received the package. They have not made it right by replacing my order. Said I need to file a complaint with the post office but the package was not insured. STAY AWAY
Neil M.
Do not deal with this company. The product that they offered was a roll of green felt. It's just a scam and PayPal were as helpful as a chocolate oven.
Kearvek M.
Yep. Complete scam. Never buying anything from a Facebook ad again.
Keith
Totally wrong size sent. Wouldn’t accept a return. I had proof of what I ordered. Gave me the runaround
Denise L.
I live in So. California where we always have some kin d of sunlight. I put this "felt" type of stuff on the ground and watered it twice a day for over a month. Nothing happened. I've emailed them and all they keep saying is they're sorry it didn't work, and they would let their "development" people know about my complaint. They will not issue a refund. Total SCAM!
Matt D.
complete scam - nothing but a roll of green felt. no seeds, not biodegradable. In, fact, it killed any grass it happened to be covering, but at least it made a nice home for ants to build their homes beneath it smh. The website doesnt even exist any more, so there was no other way to demand a refund.
James J.
Deceptive advertising and then non delivery of product. Ordered Bike LED lights from them on 5/6/23 as they alleged product made in the USA. Well, turns out the credit card transaction took place in the UK and the product allegedly shipped from Italy and worse, product never received. Just contested the charges with my credit card company. Stay away from this vendor.
Dennis S.
Total scam. Shipped product without enough postage to cover shipping. Post office returned the product to Snow-Grass and they refuse to refund my money. I paid for shipping and insurance and because this company did not paid enough to cover the shipping I am now out the entire pruchase price. This is what these guys said to me: 1. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. 2. If you would like a refund, we can refund you, but we have to minus the shipping fee and the loss of the product from the refund. If I pick either one I end up losing money. Complete dishonest company, Deceptive business
