SnoozyReviews of snoozysleeps.com

I purchased a pillowcase from this company and what happened afterwards was completely unacceptable. Without my clear knowledge or informed consent, I was automatically enrolled into a £19-per-month subscription. There was no prominent or transparent warning during checkout that I was agreeing to recurring charges. I only became aware of the subscription after spotting unexpected payments leaving my account. What made the situation even worse was the cancellation process- unnecessarily complicated and frustrating- basically impossible- a total scam. It should not take significant time and effort to cancel a subscription — especially one I never knowingly signed up for!!! This felt extremely misleading and has entirely destroyed my confidence in this retailer. Customers deserve honesty and clarity, not surprise charges and barriers to cancelling. I strongly recommend that anyone considering buying from this company reads every detail carefully and keeps a close eye on their bank statements. Based on my experience, I would never trust this retailer again and would advise to NOT PURCHASE FROM THIS COMPANY!

I would give zero stars if I could. This company is a complete scam and creates fake orders and then charges your card without authorization. Their website is a complete loop of unaccountability.

This company is a SCAM. The pillow cases are not the quality I expected and then they charge you $19/mo for NOTHING, which is not very transparent when you order. RUN from this company. They should be out of business.

Total scam in every way. Took a month to receive (despite multiple broken promises of delivery dates), and then when I finally got the pillowcases, they were NOTHING like what was promised or pictured. They were cheap polyester knockoffs drop shipped from China with no labeling, no piping, no zippers, and NO silk or silver anywhere to be found. Worst of all, they will start charging you $19 monthly for...literally nothing. They claim on their website in very fine print that it's a "subscription" for "member-only deals"-- HAHA! and that you can cancel any time, but there is no actual way to cancel. SCAM, SCAM, SCAM.

Order was placed 11/28/2025, never arrived. Emailed support multiple times, claimed the order was shipped but couldn’t provide tracking#. Finally on 1/17/2026, I was told they called shipping company and package was lost. Fortunately they did refund me. I don’t trust this company.

THIS COMPANY IS SHADY. DO NOT BUY FROM THEM. They will automatically sign you up for a monthly subscription without your knowledge. I was charged $19 twice in one month for their subscription.

Don’t do it! The most important thing is that the quality is terrible! Definitely does not look like silk and the stitching looks amateur. Literally donated them to charity. Also, they scammed us into some monthly membership fee we had to try to get out of. And lastly, they promised they pillowcases would arrive by Christmas but didn’t arrive until 2 weeks later!

I strongly advise against purchasing from this company. As many other customers have reported, their subscription practices are misleading. In June 2025, they publicly stated that they would implement clearer communication so customers understood they were enrolling in a membership. However, as of January 2026, nothing has changed. The membership information is still obscured, and in my case, I was unknowingly charged twice per month for several months. Had I not discovered this, the charges would have continued indefinitely. I contacted the company to cancel my subscription and requested a refund, particularly for the duplicate charges. Not only did they continue to charge me after I submitted my cancellation request on December 31st, but they also claimed my subscription was cancelled only after billing me again on January 2nd. Throughout this process, they have refused to take responsibility. Overall this experience has lead me to lose faith in humanity. How a company would operate like this is beyond fathomable. The irony being this is their core principle: “ ♥ HAPPINESS GUARANTEE The Snoozy Happiness Team is your go-to when you need a recommendation, a refund, or just a reason to smile. Seriously, reach out. Even just to say hi.” - This was taken from their website and well I am far from happy. This whole experience has been mentally draining.