SnoopDriveReviews of snoopdrive.com

After paying for a year, I was told that warranty never was paid for by SnoopDrive. My Transmission went out on my Truck and now there saying I am not covered because they never got paid, and I have had no response. I got a response: I appreciate all of your patience while we looked into this matter. Your coverage administrator, Sentinel, was recently bought by another company, Protective. Our lender, PayLink, pays the coverage administrator directly for your policy. Unfortunately, PayLink has not been able to send the funds for your policy to Protective despite numerous attempts. At this point, we do not feel that this issue will get worked out in a timely manner to service your claim. We are requesting that PayLink issue a refund of the payments you have made toward your coverage. I sincerely apologize for the inconvenience. Can you believe this? After all the payments, they said they will refund rather than fix my car. I need a good Class action lawyer and an insurance report.

I believe snoop drive is a scam I haven't got my car fixed then they are saying that it's up to DLP to fund my repairs then they said they're going in and talking to their lawyers and I still haven't heard anything yet everybody is saying the same thing I see a lawsuit coming along I spend a lot of money for my car to be fixed and it's still not fixed

If you’re considering doing business with SnoopDrive, I strongly urge you to think twice. My experience has been a nightmare, weeks without a repair and still, my car is still not fixed due to an apparent dispute between SnoopDrive and their warranty administrator, DLP. Here’s the issue: I purchased a warranty contract that now isn’t being honored because DLP claims the contract isn’t “funded.” As a customer, I shouldn’t be caught in the middle of internal corporate dysfunction. SnoopDrive sold me the vehicle and the warranty—they are my point of contact and are ultimately responsible for ensuring what they sell is legitimate and supported. Despite multiple reassurances and vague updates like, “We’ve escalated this to legal,” or, “We’ve shared your information with their attorney,” absolutely nothing has been resolved. Meanwhile, I’m left without a working vehicle and no clear answers, caught in an endless game of finger-pointing. DLP says to talk to SnoopDrive. SnoopDrive says to wait on DLP. Meanwhile, I’m stuck. This isn’t just poor service—it borders on fraudulent. If a company sells a product or warranty, they are accountable for ensuring it works as advertised. Anything less is unacceptable.

I was so excited when I saw this benefit offered through my employer. I saw a few good reviews so I cancelled my warranty from the Dealership and signed up with this company for both the warranty and DriveClub membership with payroll deductions. The payroll screwed up the deductions and when I tried to get answers they told me to contact SnoopDrive. I decided to cancel DriveClub because I could never get the app to work and the benefits weren't worth it to me. I continue to be charged to date..... It was a task getting someone on the phone, hard to get in touch with anyone at the company. Then after eventually getting in touch with someone, SnoopDrive unilaterally cancelled my warranty but not the membership!!! 🙃 I have not been able to get any answers since. So I have paid out a chunk of money for absolutely nothing. Really disappointed.

Straight up liars, I sent them a cancellation email with all the details of my account cancellation, got a response in 1 week that the account has been cancelled and they still keep charging funds from my account. Please avoid this company at all cost!!

The last post from the business is an outright lie. We were never contacted about being charge for the monthly service contract which we notified them of our desire to cancel their service contract before the payment was due at least a week before and they still charged us and they have never contacted us about the charge to date. Refund us back our money!!!!!! My advice to anyone wanting a service contract go with a company that does not use administrators to do their dirty work.