Southern New Hampshire UniversityReviews of snhu.edu

Horrible! The teachers the financial aid and all suck! Seriously there are better and cheaper schools!

Why I Would Not Recommend SHNU University As a student, I expect my university to provide meaningful, personalized feedback and support in my learning journey. However, my experience at SHNU University has been disappointing, primarily due to their lack of concern regarding professors using ChatGPT or other LLMs (large language models) to provide feedback and answer student questions. 1. Lack of Genuine Academic Engagement Instead of receiving thoughtful, expert feedback tailored to my work, I often received AI-generated responses that lacked depth, nuance, and personalization. A professor's role is to guide and mentor students, but relying on AI undermines the human element of education—something crucial for academic growth. 2. No Accountability or Oversight The university does not seem to have any regulations or oversight in place to ensure professors provide authentic responses. When students raise concerns, there is little to no action taken to address the issue. If AI-generated feedback is indistinguishable from a professor's input, what am I paying tuition for? 3. Missed Learning Opportunities Engaging with professors should involve meaningful discussions, clarification of concepts, and critical thinking exercises. Instead, responses generated by LLMs often feel generic and superficial, missing opportunities to challenge students or provide deeper insights. Professors using AI as a shortcut rather than a supplement devalues the learning experience. 4. Ethical and Academic Integrity Issues If students are expected to maintain academic integrity, the same should be required of faculty. Universities should set the standard for ethical education, and outsourcing feedback to AI without disclosure or meaningful review is a disservice to students who seek mentorship and real academic dialogue. Conclusion While AI can be a useful tool for education, it should never replace direct engagement between students and professors. Unfortunately, SHNU University does not seem to care about this issue, and as a result, students may receive low-effort, AI-generated responses instead of valuable academic guidance. If you are looking for a university that prioritizes real academic support, I would not recommend SHNU University.

They spend big bucks on happy shiny promos. But the reality is something else. Our son was never assigned an advisor. Had dozens of emails requesting help ignored and he gave up and stopped out (he had a degree from elsewhere thank goodness). They need to invest in counselors and serving students instead of s Marketing plan and little else. Shame on them. Do your homework before you or your student go there!

I have been actively pursuing undergraduate admission for the past two months. To facilitate credit transfer, I completed a WES evaluation. However, I encountered significant delays due to inaccurate information provided by my admissions counselor, Jennifer Plourde. She did not clarify the necessary steps for evaluation and now, two months later, I am being unexpectedly required to submit English proficiency test scores. This is particularly frustrating as other universities have accepted my transcripts without such additional requirements. I am disappointed with Jennifer's approach, as her lack of guidance has hindered my progress and caused unnecessary stress

If you want the finances to be wishy washy then you have found your school! The money is always funny, for example they have been moving $250 from my term to a past term. I have had nothing but issues and un-accountability

No other school I've been to disburses aid so late, especially 5+ weeks into the term already, what in the world. Aid should be applied and bills paid before the term even starts. Makes no sense.

Worst experience at any University I have ever attended! The financial department is apparently completely understaffed, undertrained or the University is holding student funds for extended periods of time for their own financial gain. Whatever the reason it is inexcusable. The staff does not care about the students and the financial department is not responsive. You can’t get through on phone lines and they claim they have high number of emails so that is why it takes so long to get a response. Their responses are nothing but excuses. My class is over in 2 weeks and they still have not posted my financial aid to my account or issued my refund so far in 8 weeks.

While attending this college I was told it was an inclusive college, and everybody would be accepted.. apparently, a patriotic veteran is not ! More than one occasion with more than one class, my homework that was turned in was an F on every assignment. I received A’s and B’s on every test.. The professor did not like or agree with my viewpoint therefore he just gave me f’s stay away from this college