Juan A.
The order took a long time to arrive…
The order took a long time to arrive and when I asked for a response it was late in answering me, so by phone they never answered my call and when I tracked my order it was always in the same place, it never moved from there it was more for a month my order in the same place it is possible that it did not move from that place they need better that I had a negative experience with your service sorry for saying it but it's the truth
Response from SneakerDailyDec 26, 2023
Dear Juan, Thank you for taking the time to provide us with your feedback. We value your input and sincerely apologize for any shortcomings you experienced with our service. We deeply regret any inconvenience caused and want to assure you that we take your feedback seriously. We are committed to improving our services and ensuring that your future experiences with us exceed your expectations. Your satisfaction is of utmost importance to us, and we are dedicated to making the necessary changes to enhance our offerings. We appreciate your trust and look forward to the opportunity to serve you again in the future. Please be assured that when you return to make another purchase, you can expect a higher level of service. We genuinely believe that we can provide you with an improved experience that will meet and exceed your expectations. Once again, we apologize for any inconvenience caused. We value your business and appreciate your feedback as it helps us in our continuous efforts to enhance our services. If you have any further comments or suggestions, please do not hesitate to reach out to us. We are here to listen and ensure that your concerns are addressed. Thank you for your understanding and continued support. We look forward to serving you better in the future. Best regards,




