Snazzy FidoReviews of snazzyfido.com

A bunch of cheats. I ordered two collars on July 21 2018. There is a phone number on the website which never answers. I wish i had read the reviews on internet before ordering. I was in a rush as we were moving and I wanted my dogs to wear the collar before move. After two weeks of no sign I contacted them and they told me it’s going to take two more weeks. I hurriedly ordered these from amazon and they were delivered the next day. I contacted them again after three weeks they told me it was shipped. After four weeks I contacted them again and they said the order is lost! I asked them for order number and the name of the courier company they did not reply! I put a dispute with my bank and here I am warning the customers not to order with Snazzy Fido.

I am still waiting for the two collars I ordered. When you email them they outright lie to you.

I ordered a collar for my niece's dog over a month ago and they charged my credit card right away but it has been over a month and they gave me a shipping number from United States Post office and it says it is going to be delivered to the US Post Office for over a week. When you order the product it says it will arrive within 2-4 weeks and it has been over 4 weeks and I have nothing. I won't order from this company again unless I don't mind waiting for months and months to get the product. Don't order from this company! I won't do it again!

I bought 4 premium collars that were personalized. It took 2 months to get them and when they arrived they were all too big. I had purchased some a couple of years ago, but they fell apart pretty quickly. I thought I would give them another chance but obviously made a mistake. Whe I called them about the size issues they said "there was nothing they could do but if I decided to reorder then they would take off the shipping charge." I don't think that was acceptable so I WILL NO LONGER purchase their products that are made in China,

This company appears to now be a Scam. I ordered a collar and leash about a year ago and loved it. I was completely satisfied. In January 2018, I ordered another collar and leash. The collar arrived but was a mess. The information embroidered on the collar was not what I ordered. The color was stitched improperly so it was impossible to put on my dog. When I complained through their helpdesk, and requested a refund, a service ticket was opened. Two days later the service desk had closed the ticket with no action. All of my calls and emails since have been ignored. When I try to check on the status of the service ticket, I get a message that I am not allowed to access the page. Something has happened to this company and now it is a Scam.

I ordered two of their super premium collars with leashes. I could not get any information from the company about my order, or talk to anyone about a refund, other than a canned email that the order was in process. After nearly two months, I finally got the collars. One was correct and the other was for a dog that belongs to someone else. I was finally able to get someone at the company to answer the phone and he told me they would send out another collar, but hung up before asking for any information about who I was or the dogs name. I finally tried texting the phone number on the wrong collar and the person responded that I did have her collar and she had mine. We exchanged information and mailed the correct collars to each other. I still have not received the collar that I was told they would send and doubt that I will since they don't know who calIed them. I gave them one star because I couldn't give them zero stars. On the plus side, the collars are very nice and when light hits them in the dark, they show up very brightly and you can't miss them. Unfortunately, the quality of the product does not make up for the time it takes to get them if you get them at all and the terrible service. They are very unprofessional and can't even send the right collars to the correct owners. I recommend that you never order anything from this company.

I placed an order January 4,2018 after 3weeks of hearing nothing I've been trying to contact them regarding Order i received one email saying it still in progress i have since sent several emails with no response i believe this company is fake and it's all a scam to get your money and card numbers please beware DO NOT ORDER FROM THIS COMPMANY I also reported them to the Better Business Bureau and I think anyone who has same problem should Do so as well let's get them.shut down and make them liable for our money i will not stop until I either receive my order or get a FULL REFUND I've also tried calling the phone number listed and guess what THEY ARE NOT ACCEPTING ANY CALLS AT THIS TIME HOW ODD

Ordered three collars over a month before Christmas to give ample time for the busy season. Their website says allow 2 weeks for shipping. Here we are nearly 8 weeks later and still no collars. I have sent several emails without a reply, although it states they will reply within 24 hours. Very frustrated and highly disappointed with this company. I would not recommend them. They have my money and I have no product.