Snazzy FidoReviews of snazzyfido.com

I was really looking forward to receiving this collar. It looked so nice in the advertizement. After receiving it I was very happy with appearence and quality but the size large collar that was advertized to fit retrievers--like my lab--was too big. Note to prospective buyers, get the medium if you have a large dog unless you have an 80 lb lab or a Great Dane. The large runs BIG. The collar I received has very minimal adjustment, about two inches. The smallest fitting was still too loose to safely wear. Customer service was receptive to complaint but resolute in denying any responsibility for the poor sizing and were unwilling to offer any fix. I am stuck with a collar bearing my dog's name that doesn't fit my dog.

I wish I had read these reviews before I placed my order. False advertisement of 1-2 weeks shipping. I ordered after Christmas so I would not get pushed back due to Christmas orders. When I contacted them online the support tech was aloof and I finally got a possible delivery in 2 weeks which will make that 5-6 weeks not 1-2 weeks. However he would not guarantee that! I have lots of doggie friends and word of mouth can hurt a business.

Ordered three dog collars a month ago and finally received them yesterday. Two of the collars had the same dogs name on them. How stupid can you be who would order two collars with same dogs name on it. I’ve been in contact with this company for a month first trying to find where my order was it took two weeks to ship from New York to Florida and now to complain about the wrong collar they are resending the correct collar hopefully but have offered nothing for the aggravation I will never order from them again

Over a month and still no collars. Wow, I had ordered from them back when they were a new company and the service was much better. Now I think they are just too big to handle their orders. I will never order from them again, that's for sure.

Although no one has been rude, but it is now been over a year since I have ordered my collars and I still do not have them. I have been assured several times they are on their way. Then I’m told they were lost in the mail and new ones are being made. Then some how they are lost in the mail again. Ordered on Nov 9 2017 today Nov 26. 2018 they finallynoveres a refund. They should be refunding my money and sending the collars.

Terrible experience twice with this company, errors in delivery address that they claimed to have delivered to, which is impossible because the address they say accepted the delivery does not exist. And truly who would want personalized collars with the wrong phone number, when I said I should have kept my business local they sent a thumbs up emoji, stupid because I also am a dog sitter and work at a rescue so they also miss out on any referral business from me in the future.👍🏻

I was unaware that their products shipped from China. I placed and order on 9/26/18 that was supposed to ship in 1-2 weeks. I contacted them 10/15/18 and my order was still in process. Today is 10/26/18 and STILL has not been prepped for shipping. I ordered a toy box for my puppy and a collar. I can understand two weeks to create and ship the collar, but THIRTY days for toys to be shipped??? I am so very disappointed. I am trying to have my money returned through paypal. Had I known the product was coming from out of the country, I would not have ordered. I am telling everyone not to use this company

This company does not stand behind their product! I ordered a collar that could not be adjusted. The description did not indicate this and when I received, it was too big and unusable. Their response was "I'm sorry, but you received what you ordered"... BTW, the collar shipped from China and they have a "100% Satisfaction" seal on their website.