Snap FitnessReviews of snapfitness.com

I am writing this to warn others about the difficult cancellation process at Snap Fitness Chippenham. After being a loyal member for over three years, I sustained an injury that left me unable to train. My partner attempted to cancel on my behalf using their online form, providing all my details in good faith. Instead of a smooth exit, we were met with a rigid "local gym only" cancellation policy that seems designed to act as a barrier. Despite our clear notification of intent to cancel, a subsequent payment was taken, forcing us to cancel the Direct Debit. The result? Constant harassment. After years of reliable payments, I am now being pursued for £92 through a barrage of emails, letters, and phone calls. I previously held a membership with PureGym, where the cancellation was handled instantly via their app without any "tail-end" charges or grief. Snap Fitness, by comparison, has shown zero flexibility or empathy regarding my medical situation. It is disappointing that a three-year relationship is being discarded over a disputed 90-day window and a clunky administrative process. I am currently seeking legal advice regarding the persistent contact. Prospective members should be aware: they make it very easy to join, but incredibly difficult—and stressful—to leave.

I m so mad right now, snap fitness Birkenhead, I signed up under Fitness passport, tried to cancel, apparently it was cheap to sign up under them, but guess what, they decided to take $175 in my account, while working hard for them sitting in the office and make money. No wonder people don’t go to the gym. Let do it in the lounge. I hope my money is going to charity. I m so mad and regret to join. All the best

Place doesn’t even accept cash on hand for people who want to do a day pass. Stupid

The review is related to Whitstable. I was going to cancel my subscription because a move fell through. I was offered a 3-month freeze on payments, which I accepted. Money was then taken out of my account the next month. I have used Herne Bay and Swanscombe Snap fineness gyms, and this one is far the worst on management grounds

I was going to spare them this review, but they just emailed me requesting one, so they are literally asking for it. Being a busy professional and having little time to spare, I often simply choose the gym closest to me wherever I live, and that’s why I persisted with this dreadful gym for the past two years until I’d had enough last week and decided to join a well-known gym franchise further out of town, disregarding the commute, which is absolutely fantastic. To break it down: Snapftiness Peterborough combines being a TINY gym with a model of: “get as many people through the door as possible until the place is crammed and show 0 interest in whether anyone can actually exercise because all we care about is coin.” I suspect this is their policy and not the staff’s fault, but every time I report any of the issues below, the staff do nothing about it. There is no induction or interest to teach any of the many members lacking common sense or courtesy, some basic gym (or human) etiquette, i.e. when the gym is super busy, you a) don’t hog 2 or THREE (!) different machines or pieces of equipment for SUPERSETS, b) you don’t hog even 1 piece of equipment for hours on end to do 1 million sets of the same exercise, c) you don’t bring 5 of your mates so you can rotate around the same rack for 3 h blocking anyone else from using it, d) you don’t interrupt someone lifting heavy and/or pushing to failure to ask them how many sets they have left, e) you don’t loiter on your phone or chit chat with your mates, delaying people who are there TO ACTUALLY EXERCISE, f) you do NOT need to block others from using equipment that does not move, so you can lift dumbbells in front of the mirror. No, you're not impressing anyone, not even your mother, g) similarly, you do NOT hog machines or the water fountain so you can stand there every 5 seconds and stare at or touch up your hair. GO TO YOUR BARBER. On the other hand, when the gym is EMPTY, you DO NOT need to use the ONE piece of equipment I am using at the time. There is an ENTIRE EMPTY GYM for you to choose something else from. You are NOT a pre-competition body builder that ABSOLUTELY needs that one piece of machinery to do an exercise that you can do with 10 others that stand empty. Once again, no one cares about your hair. Not even the mirror. To sum up, it’s impossible to do a serious workout there. But there are many other reasons: 1)The top floor has not been properly ventilated in the last 2 years. They keep saying they’re going to fix it but they never do. It REEKS and it's as hot as an oven. On top of that many members never shower, and stink. It’s actually hard to breathe in there. On the other hand, recently a member of staff gave an elderly female member of the gym an air freshener and she decided to start spraying indiscriminately at our faces!!! 2)The equipment is old, tired, torn, rusty, barely functioning, falling apart. There is little variety in terms of what you can do, and the absolute number of machines, free weights, benches etc. is extremely limited. Furthermore, for some reason members are in the habit of leaving dirty paper towels in cup holders, which I have never seen before in any other gym in my life. 3)The “changing room” is tiny. There is barely enough space to stand for 10 seconds so you can take your backpack off. Supposedly you are not allowed to change in there, as it’s mixed, and there are smaller changing rooms. However, no one enforces that. In fact, there are many delusional members who think they are body builders and regularly strip, even on the gym floor to impress (yet again) no one and stare at themselves in the mirror. The toilets are often dirty. The middle of the room is often soiled with various powders the aforementioned delusional members / in cels snort in their failed efforts to make themselves… taller. Many lockers don’t lock or their doors are falling apart. The only reason this place is surviving is that far better gyms are way out of town. If a single decent gym opened in the centre of town, this place would go bankrupt in a week, and I sincerely hope that happens as they 100% deserve it. Update: The owner of this sad establishment decided to respond with lies and personal insults to this review, which is more evidence of their professionalism. I could not respond on the other platform due to the character limit, so I will do it here. I never shouted at any member of staff. That is pure fiction. The only reason they came up with this is that they can't actually dispute anything I say, in fact they condone it.

This review relates to the Gym in Aberystwyth, I am a Oap and joined the gym with a view to getting a little fitter, however, due to sisuations outside my control , i was unable to attend. therefore after spending £34.each mth for 4mths I cancelled my DD, howerhower, i was able to to get to the gym to cancel my membership, long story short , i have had to spend another 2 mths fees and this on a pension, The manager didnt care , answering those are the rules. I feel let down, the manager was rude , even putting the phone down on me, therefore I had to do 35 mile round trip to see if she was happy so rude to my face. I hate companies like this , they employ people that are very disrespectful and unprofessional. disgraceful and also very expensive

Zeer teleurgesteld in de werkwijze van Snap Fitness. In plaats van leden op een eerlijke en gelijke manier te behandelen, wordt er gehandeld op basis van aannames en eenzijdige verhalen. De beslissing werd genomen voordat onze kant überhaupt serieus werd aangehoord dit is allesbehalve rechtvaardig. Wat het nog schrijnender maakt, is dat er tijdens het incident sprake was van racistische opmerkingen. In plaats van dit serieus te nemen en gepaste actie te ondernemen, heeft Snap Fitness ervoor gekozen om hier helemaal niets mee te doen. Racisme wordt hiermee genegeerd, wat absoluut onacceptabel is. Dit laat duidelijk zien dat Snap Fitness zijn leden niet op gelijke en eerlijke wijze behandelt. De dubbele standaard is niet alleen zichtbaar, maar ook pijnlijk voelbaar. Waar de één wegkomt met bepaald gedrag, wordt de ander zonder echte onderbouwing buitengezet. Om deze reden heb ik mij per direct uitgeschreven bij Snap Fitness. Een sportschool die op deze manier met mensen omgaat en geen oog heeft voor hoor en wederhoor, past absoluut niet bij mijn normen en waarden. Ik deel mijn ervaring hier zodat anderen weten hoe er met leden wordt omgegaan wanneer er zich een conflict voordoet.

The management at this gym has no regard for the aging disabled . They will not make a minor concession to accommodate a member. Management confronted me aggressively. When I tried to correct the issue, they became angry. I Showed them my rights, and they became more enraged. Canceling my membership and accusing me of threatening the staff. I asked them to define and explain what they meant by threatening them because that is a serious accusation. I was told, "No need. " I did not threaten anyone. All this over a little water🤔 Americans with Disabilities Act Yes, if you are disabled, you have the right to take extra time in the shower as a reasonable accommodation under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, as long as it is necessary to meet your disability-related needs;. This gym does not have a handicap entrance.